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  • Issues noted in the Co-Browsing feature and others

    Hi,   Cobrowsing Issues   We recently bought the Domain License for Live Support ... and we are in the process of testing various features and functionalities... Here are some Issues noted:   a) When we use the Push URL link it automatically pushes an url ( I think that was last viewed in the machine ) I dont have the ...
    Posted to Cute Live Support (Forum) by sainfocon on January 14, 2008
  • Exception while testing Join/Chat Transfer

    Hello,       We were testing out the feature to join/leave chat. I was the customer, clicked to connect. Our rep Jamie accepted the connection in his operator client. Our rep Peter then right clicked on the Customer entry and said Join. This worked, both were able to IM me (the customer). Then Jamie dropped off clicking the X ...
    Posted to Cute Live Support (Forum) by Syrinx on December 20, 2007
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