Why teams choose it Unlimited operators and departments with no hosted-service dependency. Proactive chat and visitor monitoring to turn browsing sessions into real conversations. Conversation history, offline messaging, and transfer workflows for support teams.
What you keep control over Your deployment, your branding, and your operator count. Customizable visitor popup messaging, operator photos, and chat visuals. Integration with existing membership databases and ASP.NET environments.
Unlimited operators and departments Create the structure your business needs without paying per operator or giving up ownership of the deployment.
Customizable visitor messenger Upload logos, operator photos, and tailor greetings or system messages to match your site experience.
Real-time visitor monitoring Watch visitors move through your site, review browser and location details, and engage them at the right time.
Transfer and multi-chat workflows Handle multiple conversations at once and escalate or transfer chats between operators as needed.
AJAX interface Deliver a responsive operator experience without forcing visitors to download plug-ins or desktop software.
Offline message handling Capture visitor questions even when operators are away, then follow up with the full context intact.