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is there a way to protect against stuff like this?

Last post 05-06-2008, 10:34 PM by Adam. 3 replies.


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05-06-2008, 9:12 PM 40120

oompah
Joined on 06-25-2007
Posts 60

is there a way to protect against stuff like this?

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Support forums » Products » Cute Editor for .NET » CuteEditor does not render correctly

CuteEditor does not render correctly

Last post 04-29-2008, 7:47 AM by Nicky Luff. 6 replies.


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04-16-2008, 1:16 PM 39335

Nicky Luff
Joined on 07-27-2007
Posts 5

CuteEditor does not render correctly

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I have used CuteEditor in a website under development on a local PC and it works correctly. I then copied it across to a host server to access it from the www but there is an error when it starts to render. See below:

Can you help?

Nicky

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04-16-2008, 2:23 PM 39340 in reply to 39335

Adam
Joined on 09-23-2003
Aurora, ON
Posts 13,324

Re: CuteEditor does not render correctly

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Nicky,

For your problem, please post the detailed error message so we can help you debug it.

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

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04-18-2008, 2:16 AM 39451 in reply to 39340

Nicky Luff
Joined on 07-27-2007
Posts 5

Re: CuteEditor does not render correctly

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Adam

There is no error message as such. It just says error on page at the foot of the browser as for a scripting error. The page displays OK but the editor part just comprises the frame it sits in, the area where the toolbars go but no icons at the top and boxes for the normal, HTML, etc. at the bottom without images. When you hover over them you get the alternative description. I presume I have missed copying a file or files over to the host but I have checked many times that the same files are on my local and host machines and I can't see a discrepancy.

I have tried three different browsers - IE as described above. BT Yahoo also gives the message Runtime Error Line 83 Object Expected and Netscape just shows the frame, no area for toolbars and no attempt at buttons!

Many thanks for your help.

Nicky

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04-18-2008, 9:03 AM 39478 in reply to 39451

Adam
Joined on 09-23-2003
Aurora, ON
Posts 13,324

Re: CuteEditor does not render correctly

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Nicky,

If you upgrade from version 5.x to 6.0, you need to delete the old client files when upgrade.

Try removing the following file:

CuteSoft_Client\CuteEditor\web.config

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04-26-2008, 5:04 AM 39766 in reply to 39478

Nicky Luff
Joined on 07-27-2007
Posts 5

Re: CuteEditor does not render correctly

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Adam

There is no web.config file in CuteSoft_Client\CuteEditor.

I have deleted the whole of CuteEditor version 6.0 from both my local development PC and the website host and re-installed it all but it is still only workling correctly on the local PC. I have a temporary licence only, will this make a difference? I am using the editor successfully on another website with a 'proper' licence.

Regards

Nicky