I have used CuteEditor in a website under development on a local PC and it works correctly. I then copied it across to a host server to access it from the www but there is an error when it starts to render. See below:

 

 

Can you help?

 

Nicky

Nicky,

 

For your problem, please post the detailed error message so we can help you debug it.

Adam

 

There is no error message as such. It just says error on page at the foot of the browser as for a scripting error. The page displays OK but the editor part just comprises the frame it sits in, the area where the toolbars go but no icons at the top and boxes for the normal, HTML, etc. at the bottom without images. When you hover over them you get the alternative description. I presume I have missed copying a file or files over to the host but I have checked many times that the same files are on my local and host machines and I can't see a discrepancy.

 

I have tried three different browsers - IE as described above. BT Yahoo also gives the message Runtime Error Line 83 Object Expected and Netscape just shows the frame, no area for toolbars and no attempt at buttons!

 

Many thanks for your help.

Nicky

Nicky,

 

If you upgrade from version 5.x to 6.0, you need to delete the old client files when upgrade.

 

Try removing the following file:

 

CuteSoft_Client\CuteEditor\web.config

Adam

 

There is no web.config file in CuteSoft_Client\CuteEditor.

 

I have deleted the whole of CuteEditor version 6.0 from both my local development PC and the website host and re-installed it all but it is still only workling correctly on the local PC. I have a temporary licence only, will this make a difference? I am using the editor successfully on another website with a 'proper' licence.

 

Regards

Nicky

Nicky,

 

It's not a license issue.

 

Please set up FTP access to your site and send it to me. Adam@CuteSoft.net

Adam

 

I've done that and emailed the details to you.

 

Nicky