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  • Re: How to disable an agent entering room alert?

    HI Kannan, &nbsp; The&nbsp;balloon&nbsp;pops up when your currently opened chat window(s) has a new messeage arrived. Everytime an agent comes and go, they triggers a new message in the ''Agents'' room. If you have that ''Agents'' window open, certainly you will get&nbsp;notified for their online/offline status change. If you don't&nbsp;care ...
    Posted to Cute Live Support (Forum) by Karen on December 18, 2008
  • Re: How to disable an agent entering room alert?

    HI Kannan, &nbsp; Go into CuteLivesupport Operator Client, close Agents window and the in/out message balloon should go away. How to re-open the agents window? Tools-&gt; Show Agent Window. &nbsp; Does it work out for you? Karen@CuteSoft.net
    Posted to Cute Live Support (Forum) by Karen on December 17, 2008
  • Re: Distribuited Licence!

    This&nbsp;Developer license entitles&nbsp;one developer to install and use the product on&nbsp;unlimited number of websites.It&nbsp;applies to software components, control or class libraries that are integrated by developers into their applications. All developer products have royalty free runtimes. This means that you may freely distribute the ...
    Posted to Purchase / License FAQ (Forum) by Karen on December 3, 2008
  • Re: Customize Output HTML

    Dear FrankFang, &nbsp; Can you be more specific on why ActiveReports 3 is NOT taking your HTML code as you did on the first report? We need the exact details in order to help you further. Come to livesupport during our regular business hours and you will get a chance to&nbsp;explain this&nbsp;to an operator. We're on Eastern Standard Time ...
    Posted to Cute Editor for .NET (Forum) by Karen on November 25, 2008
  • Re: simple_xml_load_file error

    Dear Reed, &nbsp; Can you come to Livesupport in the morning between 9:30am and 11:30am? We will look at the installation together. By the way we are on east coast, washington time &nbsp; Thanks Karen@CuteSoft.net
    Posted to Cute Editor for PHP (Forum) by Karen on November 19, 2008
  • CuteLiveSupport Installation

    Daer customer, &nbsp; We have just released a video to show you step by step how to get CuteLivesupport installed. Towards the end, you will see web.config change http://cutesoft.net/Live-Support/Deployment/Live_Support_standalone/Deployment.htm. Tell me if you still have questions after watching the video. &nbsp; Thanks for feed back in ...
    Posted to Cute Live Support (Forum) by Karen on November 14, 2008
  • Re: Purchase followup

    Dear Jfeeney, &nbsp; We did receive a Delivery Reminder email from share-it today and we resent the instruction to the email@ associated with the order. We tried both office email and hotmail however both emails were bounced back. Do you have an alternative email@ for us to try again, ie hotmail, gmail, yahoo, msn...? &nbsp; Glad we have a ...
    Posted to Purchase / License FAQ (Forum) by Karen on November 12, 2008
  • Re: Purchase followup

    Dear customer, &nbsp; Share-it is right. You should have got our Action Required email by now. We deliver our software through emails and download links therefore there's little waiting time on us. We're on Eastern Standard Time (Washington time). If your order comes in during our business hours: Mon - Fri 9:00am - 17:00 pm. Order delivery takes ...
    Posted to Purchase / License FAQ (Forum) by Karen on November 11, 2008