Re: How to disable an agent entering room alert?

  •  12-18-2008, 4:01 PM

    Re: How to disable an agent entering room alert?

    HI Kannan,
     
    The balloon pops up when your currently opened chat window(s) has a new messeage arrived. Everytime an agent comes and go, they triggers a new message in the "Agents" room. If you have that "Agents" window open, certainly you will get notified for their online/offline status change. If you don't care about their status, simply close the "Agents" window and the messages will go away.
     
    Glad to help
    Karen@CuteSoft.net
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