Hello Adam!   Thank you for your answer! If we can retrieve visitor identity from the authentication cookie within the operator console source code then the next important question appears: 1. Our visitors(customers) have thier own identity(a number) that is transmitted within authentication cookie. We want to associate ...

Hello Karen!   Thank you for your answer! It seems to meet our requirements. The next important questions are: 1. We need to add some extra fields in the operator application. Is it enough to have just the operator application source code for that purpose? 2. Is it possible to find out the visitor identity from the operator ...

Hello!   1. Is it possible to customize visitor information (add/change/remove fields) in Console? I have to find a product like Cute Live Console but with possibility to display some additional information from our company customer database. The requirement is to allow operator to see the additional information while ...