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  • Logging Operators Logged-In time and saving initial chat requests?

    Hi there, &nbsp; we are using Cute Live Support for Dot Net Nuke. Most of our support staff is working from home or during travel. Is there a way to monitor the times they are logged into the Operator tool? &nbsp; Moreover we noticed that the customer's initial question is not saved into the chat records. Is there a way to have it saved for ...
    Posted to Cute Live Support (Forum) by Adulo on March 24, 2009