Yesterday it was working just fine. This morning it stopped, and we can't figure out why. The license file is in the BIN folder. I tried deleting it and adding it again but that did not help. I also tried copying it to the root folder but that did not help. It looks like only spell.js is getting loaded. I get a javascript error saying ...

Hi, I'm using a trial version. When I tried the operator client on 2 computers, the 2nd operator could not login and it displayed an error ''... operator already online ...''.  If I close the operator on the 1st computer, the 2nd computer could login. Is this because I'm using a trial version? For the full version, does it require purchasing ...

Just installed the test version following the installation guide... so far all went quite well: installed db, set properties, logged-in with admin made two chat rooms. Then I wanted to open a chatroom and got the following errors:Please wait, connecting to server...Connection Failed.: Check CuteChat General License Failed : CuteChat.lic not ...

Hi Adam,   CuteEditorTemp directory exists on the server and asp.net user has read/write access.   Still getting same error.   My client is waiting for this to approve the website so that we can buy the license.   Please help.   H.

Hi Guys, I am also encountering same problem.  when I go to cute chat room, the following error display "The remote server returned an error : (401) Unauthorized " See below screen capture:   Sometime at the cute chat Messenger popup, the below error message, " Connection to Serveris lost. License file not ...

We are getting this error  Error:mkdir() [function.mkdir]: File exists , failed to make dir 'C:\WINDOWS\Temp/uploadertemp' , at D:\Website\xx\xx\cuteeditor_files\Dialogs\phpuploader\include_phpuploader.php line 199  We have hosted the site in IIS. I found on of your threads that gave solutions for fixing this. I followed them and ...

lacodia, Thanks for the nice comments about the web messenger.1. When trying to access a password protected room with a popup blocker, I get a scrip error. The password box comes up, and I can type in the password and click enter, but then the nothing happens - just the script error. Disabling the popup blocker (maxthon browser) and hitting ...

Hello Karen       I am From China, I purchased LiveSupport License at 2007. These days i install the V5 version in my new computer. but when I login to the operate Client , it's response any 404 error. Could you help me Resolve this problem? Thes following is the screen capture. thank you .  

The whole problem was caused because the license file wasn't in the BIN.  Normally you'd get an ASP.NET error message about this, but if you'll note the page markup, there's an UpdatePanel wrapped around the upload control. This makes it so the asp.net error isn't actually rendered. I got suspicious, removed the panel, and then saw the ...

Adam,   Thank you for your persistance with this I have implemented the new temp license and everything appears to be working correctly.   Cheers.