We have a few clients complaining of slowness when the editor is loading as well as a lag when they are typing. Any solutions or suggestions would be greatly appreciated.

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Stephanie Challand

Stephanie's Web Design
www.swdllc.net

Dog Biz Pro
www.dogbizpro.com

Challand:

We have a few clients complaining of slowness when the editor is loading as well as a lag when they are typing. Any solutions or suggestions would be greatly appreciated.

 

Can you ask your clients try this example?


http://richtexteditor.com/demo/


If they have the same problems with this example, please let me know their browser version.

 

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Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

Challand:

We have a few clients complaining of slowness when the editor is loading as well as a lag when they are typing. Any solutions or suggestions would be greatly appreciated.

 

Can you ask your clients try this example?


http://richtexteditor.com/demo/


If they have the same problems with this example, please let me know their browser version.

 

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asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

I am having this trouble of slowness and it happened when the rich text editor came up here where I am typing. The editor takes a long time for menus to load and the text typing is very slow to respond as are the drop down menus.

 

I may try the cute editor here for comparison. I have it loaded on several sites and it is much more responsive. I have tried with MS IE 8 on XP, Firefox, and Google Chrome and having the same slow issue.

 

I am going to get a new wireless card and try the vista (yuk) comp and MS IE 9. I used it yesterday for access an SAP form I could not get to work on the XP machine, but the antenna is broken off and it has a weak signal and I can't get it to reconnect today.

 

Is is possible my new cable modem / wireless router N  (instead of the old Wireless G) could be the issue?

Okay so I tired wired connections and I got the same thing with slowness of the menus loading and somewhat with the text lagging and some other issues regarding page properties dissappearing which I had hoped would go away with the RTE.

 

I also went to the demo of the cute editor here and the menus flew right up there like they do on my websites and I had no lagging text issues either. When I came back here to enter this comment and the RTE menus loaded slow as molasses again. The text seems more responsive however. I am thinking something on load menus is causing a hang up.

 

Gus Hanson:

Okay so I tired wired connections and I got the same thing with slowness of the menus loading and somewhat with the text lagging and some other issues regarding page properties dissappearing which I had hoped would go away with the RTE.

 

I also went to the demo of the cute editor here and the menus flew right up there like they do on my websites and I had no lagging text issues either. When I came back here to enter this comment and the RTE menus loaded slow as molasses again. The text seems more responsive however. I am thinking something on load menus is causing a hang up.

 

 

Can you try this example as well?

 

http://richtexteditor.com/demo/ 

---

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

Gus Hanson:

Okay so I tired wired connections and I got the same thing with slowness of the menus loading and somewhat with the text lagging and some other issues regarding page properties dissappearing which I had hoped would go away with the RTE.

 

I also went to the demo of the cute editor here and the menus flew right up there like they do on my websites and I had no lagging text issues either. When I came back here to enter this comment and the RTE menus loaded slow as molasses again. The text seems more responsive however. I am thinking something on load menus is causing a hang up.

 

 

Can you try this example as well?

 

http://richtexteditor.com/demo/ 

---

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

The example allowed text to be typed fast and that was great. The menus still take a real long time after each event that would cause them to load or re-load. Just like the one did to type this message.

 

I have to go to a meeting and will be back later. Thanks for looking at this.

 

Gus

Gus Hanson:

The example allowed text to be typed fast and that was great. The menus still take a real long time after each event that would cause them to load or re-load. Just like the one did to type this message.

 

I have to go to a meeting and will be back later. Thanks for looking at this.

 

Gus

 

Which browser are you using? Please post the browser details. 

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asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

  Thanks.

 

   I listed them earlier. I am running:

 

Internet Explorer 8 (highest it goes on XP)

Firefox

Google Chrome.

 

I am going to haul a little newer computer I have with Vista out into my living room where I can run a wired connection and test Internet Explorer 9 and see if that gets me some different results.

Hi all,

 

If you feel slow to load RTE on your website, and feel faster on our demo pages ,

 

It may because of that your server IIS do not support gzip .

 

Look at this photo , it's from http://cutesoft.net/

the core.js+jsml.js reduced 50% size , common.xml+editor.js reduced 80% size .

 

 

For next update, we will improve the loading speed by package all resources into one response and gzip it if your IIS don't provide gzip .

 

Regards,
Terry

After making the change to dynamic decompression of IIS on the server, and running Windows Update there, getting the new wireless N card for the newer comp and running IE 9 on the newer computer, the load time is great.

 

Now the question remains from the Cute Editor, and probably has it's own thread, why are my page properties not being retained. I check a background color while the page properties menu is up and in the editor it changes color but saving and calling up the page yields no result in MS IE 9 or Firelfox, nothing is retained.