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Login Form return OK, but lgoin failed!

Last post 06-02-2011, 9:24 PM by pjs75. 18 replies.


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05-22-2009, 3:27 PM 52435

Joeri Pansaerts
Joined on 05-23-2009
Posts 1

Login Form return OK, but lgoin failed!

Reply Quote

I get this error when I try to login with the cute live support ...

somebody knows the answer ?

05-25-2009, 1:29 PM 52485 in reply to 52435

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Login Form return OK, but lgoin failed!

Reply Quote

Which version are you using?

Is your site online? If so, can you send the URL, FTP access to me at Adam@CutgeSoft.net?

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

05-27-2009, 1:30 AM 52540 in reply to 52435

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Login Form return OK, but lgoin failed!

Reply Quote

Hi,

I think you haven't wrote the ChatProvider , or made mistake on the implementation code.

Please post your code, we will help you fix it.

Regards,

Terry

08-29-2009, 4:34 PM 55171 in reply to 52540

wakkinen
Joined on 08-05-2009
Posts 5

Re: Login Form return OK, but lgoin failed!

Reply Quote

I'm having the same problem "Login Form return OK, but login failed!", here is my chat provider code: (when I use the default provider in the web.config and alter the code to use the default one instead of the secondary one, I can connect fine but this provider using an admin instance doesn't work.) What am I missing here?

//-----------------------------------------------------------------------
// <summary>AspNetChatProvider is to provide access to the CuteChat services for live support.</summary>

namespace Web.Mvc
{

using System;
using System.Collections.Generic;
using System.Linq;
using System.Web;
using System.Web.Security;
using CuteChat;

/// <summary>
/// AspNetChatProvider - class to provide access to the CuteChat services for live support.
/// </summary>
public class AspNetChatProvider : ChatProvider
{
/// <summary>
/// Gets the connection string.
/// </summary>
/// <returns>Connection String.</returns>
public override string GetConnectionString()
{
return System.Configuration.ConfigurationManager.ConnectionStrings["TruLiveSupportConnection"].ConnectionString;
}

/// <summary>
/// Gets the logon identity.
/// </summary>
/// <returns>Override of AppChatIdentity.</returns>
public override AppChatIdentity GetLogonIdentity()
{
if (System.Web.Security.Membership.Provider.Name == "AspNetSqlMembershipProviderLiveSupport")
{
//this I think is where the problem is...
System.Web.Security.MembershipUser user = System.Web.Security.Membership.GetUser();
if (user != null && user.IsApproved)
{
return new AppChatIdentity(user.UserName, false, ToUserId(user.UserName), HttpContext.Current.Request.UserHostAddress);
}
}
return null;
}

/// <summary>
/// Finds the name of the user login.
/// </summary>
/// <param name="nickName">Name of the nick.</param>
/// <returns>Override Username String.</returns>
public override string FindUserLoginName(string nickName)
{
System.Web.Security.MembershipUser user = System.Web.Security.Membership.Providers["AspNetSqlMembershipProviderLiveSupport"].GetUser(nickName, false);
if (user != null && user.IsApproved)
{
return user.UserName;
}
return null;
}

/// <summary>
/// Gets the user info.
/// </summary>
/// <param name="loginName">Name of the login.</param>
/// <param name="nickName">Name of the nick.</param>
/// <param name="isAdmin">if set to <c>true</c> [is admin].</param>
/// <returns>Override Boolean User Info Success.</returns>
public override bool GetUserInfo(string loginName, ref string nickName, ref bool isAdmin)
{
System.Web.Security.MembershipUser user = System.Web.Security.Membership.Providers["AspNetSqlMembershipProviderLiveSupport"].GetUser(loginName, false);
if (user != null && user.IsApproved)
{
nickName = user.UserName;
isAdmin = System.Web.Security.Roles.Providers["AspNetSqlRoleProviderLiveSupport"].IsUserInRole(user.UserName, "Admin");
return true;
}
return false;
}

/// <summary>
/// Validates the user.
/// </summary>
/// <param name="username">The username.</param>
/// <param name="password">The password.</param>
/// <returns>Boolean Valid User.</returns>
public override bool ValidateUser(string username, string password)
{
if (!System.Web.Security.Membership.Providers["AspNetSqlMembershipProviderLiveSupport"].ValidateUser(username, password))
{
return false;
}
System.Web.Security.FormsAuthentication.SetAuthCookie(username, false, HttpRuntime.AppDomainAppVirtualPath);
return true;
}
}
}

Here is the config of the membership for the site as well as for livesupport in the primary website web.config:

</providers>

</membership>

</providers>

</profile>

</providers>

</roleManager>

Filed under: Live Operator

08-30-2009, 10:34 PM 55180 in reply to 55171

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Login Form return OK, but lgoin failed!

Reply Quote

Please check the following line:

isAdmin = System.Web.Security.Roles.Providers["AspNetSqlRoleProviderLiveSupport"].IsUserInRole(user.UserName, "Admin");

Will it work if you just return true?

isAdmin = true;

Keep me posted

08-31-2009, 1:11 AM 55187 in reply to 55180

wakkinen
Joined on 08-05-2009
Posts 5

Re: Login Form return OK, but lgoin failed!

Reply Quote

Hey Adam,

I did as you suggested:

isAdmin = true; // System.Web.Security.Roles.Providers["AspNetSqlRoleProviderLiveSupport"].IsUserInRole(user.UserName, "Admin");

However the same problem persists... another suggestion?

Thanks,

Michael

08-31-2009, 1:51 AM 55191 in reply to 55187

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Login Form return OK, but lgoin failed!

Reply Quote

Michael,

What kind of problem?

The operator cannot login the operator clients or the admin doesn't have permission to access the admin console?

08-31-2009, 3:30 AM 55197 in reply to 55191

wakkinen
Joined on 08-05-2009
Posts 5

Re: Login Form return OK, but lgoin failed!

Reply Quote

The problem happens for both... "Login Form return OK, but login failed!" it doesn't matter what user type I try to login with... the key is to use the alternate application because the website already has an application name... so there needs to be a way to pass the application name along with the connection attempt.

I think this is where the problem is:

/// <summary>
/// Gets the logon identity.
/// </summary>
/// <returns>Override of AppChatIdentity.</returns>
public override AppChatIdentity GetLogonIdentity()
{
if (System.Web.Security.Membership.Provider.Name == "AspNetSqlMembershipProviderLiveSupport")
{
//this I think is where the problem is...
System.Web.Security.MembershipUser user = System.Web.Security.Membership.GetUser();
if (user != null && user.IsApproved)
{
return new AppChatIdentity(user.UserName, false, ToUserId(user.UserName), HttpContext.Current.Request.UserHostAddress);
}
}
return null;
}

System.Web.Security.Membership.GetUser(); is trying to use the default provider when it should be attempt to use the AspNetSqlmembershipProviderLiveSupport.

09-01-2009, 9:08 PM 55269 in reply to 55197

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Login Form return OK, but lgoin failed!

Reply Quote

Hi,

So did you fix that issue ?

You should not use if (System.Web.Security.Membership.Provider.Name == "AspNetSqlMembershipProviderLiveSupport")

Regards,
Terry

09-01-2009, 9:56 PM 55270 in reply to 55269

wakkinen
Joined on 08-05-2009
Posts 5

Re: Login Form return OK, but lgoin failed!

Reply Quote

Hey,

No, I've not yet fixed the issue, If I remove if (System.Web.Security.Membership.Provider.Name == "AspNetSqlMembershipProviderLiveSupport")
then it trys to use the default provider to get the authentication, and I need it to use AspNetSqlMembershipProviderLiveSupport for the users that can use the LiveSupport tools.

Still broken...

Michael

09-03-2009, 2:11 AM 55336 in reply to 55270

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Login Form return OK, but lgoin failed!

Reply Quote

Hi

while you use System.Web.Security.FormsAuthentication.SetAuthCookie(username, false, HttpRuntime.AppDomainAppVirtualPath);
to save the authentication,

In the GetLogonIdentity, you can write this thing :

public override AppChatIdentity GetLogonIdentity()
{
if(!HttpContext.Current.User.Identity.IsAuthenticated)
return null;
return new AppChatIdentity(HttpContext.Current.User.Identity.Name, false, ToUserId(HttpContext.Current.User.Identity.Name), HttpContext.Current.Request.UserHostAddress);
}

Regards,
Terry

}

09-03-2009, 4:47 PM 55364 in reply to 55336

wakkinen
Joined on 08-05-2009
Posts 5

Re: Login Form return OK, but lgoin failed!

Reply Quote

Thanks Terry! This fix corrects the problem.

05-03-2011, 11:19 PM 67433 in reply to 55336

pjs75
Joined on 05-04-2011
Posts 10

Re: Login Form return OK, but lgoin failed!

Reply Quote

Hi Terry,

Have this same issue, but in my case, the suggested code does not work.

The problem is that when it comes into GetLogonIdentity(), the call to ...IsAuthenticated() returns false, even though just prior it called

ValidateUser()

and did call

System.Web.Security.FormsAuthentication.SetAuthCookie(username, false, HttpRuntime.AppDomainAppVirtualPath);

I'm testing this on my development PC if that makes a difference.

Thanks,

Pat.

05-04-2011, 1:28 PM 67445 in reply to 67433

Eric
Joined on 08-05-2009
Posts 1,269

Re: Login Form return OK, but lgoin failed!

Reply Quote

Dear pjs75,

Can you post your chat provider in this thread?

Thank you for asking

Eric@cutesoft.net

05-04-2011, 4:43 PM 67447 in reply to 67445

pjs75
Joined on 05-04-2011
Posts 10

Re: Login Form return OK, but lgoin failed!

Reply Quote

Sure, here it is:

////////////////

using System;
using System.Collections.Generic;
using System.Linq;
using System.Web;
using CuteChat;
using System.Data;
using System.Data.Common;
using System.Collections;
using System.Data.SqlClient;
using System.Data.Sql;

/// <summary>
/// Summary description for CCDVAChatProvider
/// </summary>
///
namespace ccdva
{

    public class ASPNetChatProvider : ChatProvider
    {

        public ASPNetChatProvider()
        {
            //
            // TODO: Add constructor logic here
            //
        }

        static private string CuteChatConnectionStringConfigName = "ccdvaChat";

        public override string GetConnectionString()
        {
            return System.Configuration.ConfigurationManager.ConnectionStrings[CuteChatConnectionStringConfigName].ConnectionString;
        }

        public override AppChatIdentity GetLogonIdentity()
        {
            if (!HttpContext.Current.User.Identity.IsAuthenticated)
                return null;

            return new AppChatIdentity(HttpContext.Current.User.Identity.Name, false, ToUserId(HttpContext.Current.User.Identity.Name), HttpContext.Current.Request.UserHostAddress);
        }

        public override string FindUserLoginName(string nickName)
        {
            System.Web.Security.MembershipUser user = System.Web.Security.Membership.GetUser(nickName, false);
            if (user != null && user.IsApproved)
                return user.UserName;
            return null;
        }

        public override bool GetUserInfo(string loginName, ref string nickName, ref bool isAdmin)
        {
            System.Web.Security.MembershipUser user = System.Web.Security.Membership.GetUser(loginName, false);
            if (user != null && user.IsApproved)
            {
                nickName = user.UserName;

                // Default code was:
                // isAdmin=Roles.IsUserInRole(user.UserName,"Administrators");

                // If users are Staff, then consider them admins.
                string[] roles = System.Web.Security.Roles.GetRolesForUser(user.UserName);
                if (roles.Contains("Staff")) isAdmin = true;

                return true;
            }
            return false;
        }

        public override bool ValidateUser(string username, string password)
        {
            if (!System.Web.Security.Membership.ValidateUser(username, password))
            {
                return false;
            }

            System.Web.Security.FormsAuthentication.SetAuthCookie(username, false, HttpRuntime.AppDomainAppVirtualPath);

            return true;
        }

    } // end class

}

////////////////

05-05-2011, 1:09 PM 67456 in reply to 67447

Eric
Joined on 08-05-2009
Posts 1,269

Re: Login Form return OK, but lgoin failed!

Reply Quote

Dear

Please add breakpoint in the following method, please check whether the higlighted line is called:

public override AppChatIdentity GetLogonIdentity()
{
if (!HttpContext.Current.User.Identity.IsAuthenticated)
return null;
return new AppChatIdentity(HttpContext.Current.User.Identity.Name, false, ToUserId(HttpContext.Current.User.Identity.Name), HttpContext.Current.Request.UserHostAddress);
}

Thank you for asking

Eric@cutesoft.net

05-05-2011, 5:08 PM 67459 in reply to 67456

pjs75
Joined on 05-04-2011
Posts 10

Re: Login Form return OK, but lgoin failed!

Reply Quote

Eric, I have done so. HttpContext.Current.User is null, so it returns null.

I will be away for a few days, so won't respond until next monday.

Pat.

05-09-2011, 2:26 AM 67490 in reply to 67459

Kenneth
Joined on 02-13-2008
Posts 3,886

Re: Login Form return OK, but lgoin failed!

Reply Quote

hi pjs75,

Try change

System.Web.Security.FormsAuthentication.SetAuthCookie(username, false, HttpRuntime.AppDomainAppVirtualPath);

System.Web.Security.FormsAuthentication.SetAuthCookie(username, false, "/");

Regards,

Ken

06-02-2011, 9:24 PM 67791 in reply to 67490

pjs75
Joined on 05-04-2011
Posts 10

Re: Login Form return OK, but lgoin failed!

Reply Quote

Hi Ken,

I eventually got around to working on this, and that worked, thanks.

I have more questions, though I will post in new thread.

Pat.