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Problems with IE9 and the First carrage return entered

Last post 08-09-2011, 10:03 AM by TAG. 12 replies.
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  •  05-03-2011, 5:48 PM 67430

    Problems with IE9 and the First carrage return entered

    Reply Quote
    This problem happens only with IE9.
     
    I have been able to re-create the error on your website using the following URL - http://cutesoft.net/example/oncarriagereturn.aspx
     
    Start typing after the "type here" text .  When you press 'enter' for the first time it will not linefeed.
     
    This only seems to happen when the curser is at the end of the line and it is the first time you press enter.
     
    This is driving my boss crazy and I want to keep my job.  Help please!!!
     
     
     
    The Analytical Group
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  •  05-04-2011, 9:46 AM 67441 in reply to 67430

    Re: Problems with IE9 and the First carrage return entered

    Reply Quote
    Dear TAG,
     
    I tested it in our online demo and cannot reproduce this issue, my steps are as follows:
    2. Put cursor in the highlighted position:
        Type Here  
    3. Input more text, and then press "Enter"
    4. The cursor will move to next line
     
    Can you test it more? If you can reproduce it, please tell us your steps.
     
    Thank you for asking
     

  •  05-04-2011, 10:52 AM 67442 in reply to 67441

    Re: Problems with IE9 and the First carrage return entered

    Reply Quote
    I click in the middle of the editor and the curser will go to where you noted above - after the "type here " and then type the word test and then press enter.   (no space after the word test) no linefeed happens - if I press enter again it will linefeed. This is with DIV as the break element
     
    This happens on both our systems that have Win7 SP1 64bit using IE9.
     
    Now select BR as the linefeed  - your webpage will postback and display the following text -
     
    Editor1.BreakElement = BreakElement.Br;
     
    click in the center of the editor and the curser will be placed after the text - then type test and press enter - the linefeed will happen - BUT when you type the next character it moves that character back up to the previous line. 
     
    Lets say you type...  test<enter>this  ...the result is.
     
    Editor1.BreakElement = BreakElement.Br; testthis
     
    This is how our editor acts since I must using the BR element as the break element..
     
    Then if you select P as the break element I cannot get it to fail. 
     
    After this fails the first time - it will not happen again until the page gets refreshed.  I can click between the DIV button and the BR buttons and get this to happen every time following the above.
     
    Thanks for your help.
     
    The Analytical Group

  •  05-04-2011, 11:03 AM 67443 in reply to 67442

    Re: Problems with IE9 and the First carrage return entered

    Reply Quote
    Dear Tag,
     
    Did you test it in http://cutesoft.net/example/oncarriagereturn.aspx  or your own installation?
     
    Thank you for asking

  •  05-04-2011, 11:23 AM 67444 in reply to 67443

    Re: Problems with IE9 and the First carrage return entered

    Reply Quote
    I was testing on your page -
     
     
    Thanks.
    The Analytical Group

  •  05-13-2011, 3:47 PM 67570 in reply to 67444

    Re: Problems with IE9 and the First carrage return entered

    Reply Quote
    Have you been able to duplicate on your end?
    The Analytical Group

  •  05-23-2011, 9:39 AM 67660 in reply to 67570

    Re: Problems with IE9 and the First carrage return entered

    Reply Quote
    Any news on this problem?
    The Analytical Group

  •  05-23-2011, 3:31 PM 67664 in reply to 67570

    Re: Problems with IE9 and the First carrage return entered

    Reply Quote
    Dear Tag,
     
    I tested it on my end, still cannot reproduce this issue. Is it possible for you to take a video screenshot and send it to eric@cutesoft.net ?
     
    Thanks for asking

  •  06-06-2011, 11:02 AM 67824 in reply to 67664

    Re: Problems with IE9 and the First carrage return entered

    Reply Quote
    Since this problem has not been solved, I must figure out another way to get it working on my end, since you cannot get it to fail on your systems.
     
    I appears that if I change from using the <br /> tag and use the <p> tag for my linebreaks the problem does not exist.
     
    Before I make this change, ( this will take a lot of code changes on my end - Not happy but what can I do????) I need to get one other issue resolved.
     
    When I use p as the breakelement in my editors, I get blank lines after pressing the enter key.  Where do I change the setting for this?  Is this documented someplace?
     
    I have not given up yet - but am getting close....
    The Analytical Group

  •  06-28-2011, 3:33 PM 68225 in reply to 67824

    Re: Problems with IE9 and the First carrage return entered

    Reply Quote
    Is there any news on this problem? 
     
    I have tried various options to resolve, but have not been able to get past this problem.
    The Analytical Group

  •  06-29-2011, 2:02 AM 68237 in reply to 68225

    Re: Problems with IE9 and the First carrage return entered

    Reply Quote
    Hi TAG,
     
    We are still working on this issue.
     
    Regards,
     
    Ken

  •  07-05-2011, 4:42 AM 68346 in reply to 67430

    Re: Problems with IE9 and the First carrage return entered

    Reply Quote
    Hi,
    We have fixed this issue and will provide an update in 24 hours.
    Regards,
    Terry

  •  08-09-2011, 10:03 AM 69445 in reply to 68346

    Re: Problems with IE9 and the First carrage return entered

    Reply Quote
    I have downloaded the version dated 8-3-11 
     
    This problem still exists when I have the breakelement set to "Br" in my program. 
    The problem still exists on YOUR site http://cutesoft.net/example/oncarriagereturn.aspx
     
    NOTE: Remember to change to Br as the breakelement.
     
    Here are the properties of the .dll file. I am using.
     
     
    The Analytical Group
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