Image gallery and other dialogs open off screen

Last post 08-19-2009, 3:49 AM by Kenneth. 3 replies.
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  •  08-17-2009, 5:21 PM 54746

    Image gallery and other dialogs open off screen

    I'm looking for the properties that determine the opening position of the dialog boxes such as the image gallery.
     
    I'm using Cuteedit for asp.net v6.4.  This is happening in both firefox 3.5 and ie 8.
     
    In an application I'm working on, when the user clicks on any of the file related buttons in the toolbar (image gallery, document upload, flash upload etc) the dialog box is positioned below the bottom of the screen and the user must scroll the screen down in order to locate the box that has just opened.  
     
    It works as expected otherwise, just trying to get a handle on which propoerties I need to edit.  
     
    Thanks
    Peter
  •  08-17-2009, 8:41 PM 54747 in reply to 54746

    Re: Image gallery and other dialogs open off screen

    Peter,
     
    1.
     
    Can you create a simple example showing the problems and send it to kenneth@cutesoft.net?
     
    2.
     
    If you set Editor.UseStandardDialog property, will the issue be resolved?
     
    Keep me posted

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  •  08-17-2009, 9:17 PM 54748 in reply to 54747

    Re: Image gallery and other dialogs open off screen

    Hi Adam,
     
    The application is an intranet app and developing a small test app so that you can diagnose the problem is outside of scope at this stage.
     
    Using the UseStandardDialog="true" does fix the issue for people using single monitors.  On my development machine it opens the popup in the middle of the primary monitor.  It will probably be a good enough work for the purposes of our intranet application.
     
    My real question was actually what properties/attributes/classes can I use to control the opening position of the dialog boxes.  Have you got a link to this part of the documentation?  It would be useful to have an Xpos/Ypos or at least alignment setting.
     
    It looks like by default the dialog is using the middle of the page as the opening location.  In long pages this means it can open below the level of the browser leaving the user with a modal dialog they can't see and a page that appears disabled.  Some users will scroll down and locate the dialog others will give up. 
     
    Cheers,
    Peter
  •  08-19-2009, 3:49 AM 54782 in reply to 54748

    Re: Image gallery and other dialogs open off screen

    Hi nullnvoid,
     
    We can reproduce this issue. We are investigating this issue and will get back to you as soon as possible.
     
    Regards,
     
    Ken
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