Cute live support consume more resource (memory)

Last post 06-25-2009, 9:57 AM by cutechat. 1 replies.
Sort Posts: Previous Next
  •  06-25-2009, 8:49 AM 53512

    Cute live support consume more resource (memory)

    Hi CuteSoft Team,

    we are using cutelivesupport 5.0
    we have setup the site on the server and we have add support button link in our test site.
    then we got some problem in server that it consume more resource (memory) at the server.
    Resource usage is increasing continuously. We belive that this application is not releasing the occupied memory until we close the application.
    it crash the web server. 
    Please advise me regarding this issue.
     
     
    Thanks
     
  •  06-25-2009, 9:57 AM 53521 in reply to 53512

    Re: Cute live support consume more resource (memory)

    Hi,
     
    Maybe live support is not compatible with your code/components on your side .
     
    I suggest you use another clean IIS app to host the live support and check it again.
     
    Regards,
    Terry
View as RSS news feed in XML