Support forums - AjaxUploader suddenly lost license

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AjaxUploader suddenly lost license

Last post 08-11-2008, 6:23 PM by Karen. 3 replies.


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08-08-2008, 10:25 PM 42859

mainship
Joined on 05-15-2008
Posts 11

AjaxUploader suddenly lost license

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We purchased and received a license in May. The license file was copied over into the bin folder on the server, and we've been running fine ever since. Tonight, our customers are suddenly getting a "ajax uploader trial period had expired" error. Why are getting this error, and how can we fix it? This is costing us money.

08-09-2008, 10:43 AM 42864 in reply to 42859

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: AjaxUploader suddenly lost license

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mainship,

For some reasons, you put the temp licene file on your server instead of official license file.

Please find the license file we sent to you upon purchase, and upload it to your server. If you are unable to find the license file, email us and specify the email address used for purchasing in your response.

You can use this temp license file to get your uploader up first:

Http://CuteSoft.net/download/AjaxUploaderTemp.zip

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08-11-2008, 2:28 PM 42887 in reply to 42864

mainship
Joined on 05-15-2008
Posts 11

Re: AjaxUploader suddenly lost license

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Thank you. The email address was general-information@writeaprisoner.com. I have the receipt and can give you more information if you want it.

Diane