Hi,

 

What are the user requirements to use the Chat piece? I'm currently evaluating it internally and having some people hit it. Two people did have trouble.  They are both using IE7. For the first person, Chat was thinking it was a downlevel browser.  He then installed Flash and all was OK.  Still haven't got the second one working yet. He also then installed Flash and it's still not allowing him to login.  It just gets stuck on the inital 'loading' screen.  He can use it in Firefox Ok though.

 

So I need to post some requirements for our users once this goes live.. ie must have Flash installed, enable JavaScript, etc or whatever I need to tell them if we run into problems with them logging in, or thinking they're using a downlevel browser when it's IE7. Thanks!

 

- Donald

 

Cute Chat has been tested in IE 7.0.

 

Online demo:

 

 

Please check your client machine and make sure they are using IE 7.0 instead of  IE 7 beta version.

 

 

Thanks for the reply.  It's definitely the release version.  Any IE security settings that I should check? And is there a dependency on Flash? Thanks for your help

 

NOTE: I sent the user here who's having the problems the link to your online demo and it works fine.  It doesn't work on my local setup though.  But he is the only one having problems..all other IE7 users are fine. Any ideas what to look for?

donaldw,

It works when using your online demo, just doesn't using mine. If you don't know of anything offhand, I'll see what else I can find out.

 

Which version of Cute Chat are you using?

 

 

Is that possible for you to download the version 3.1.1 and try again?