How can we install Cute Live Support in plain asp (not asp.net)

Last post 09-22-2006, 11:12 AM by Adam. 3 replies.
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  •  09-02-2006, 1:49 AM 22292

    How can we install Cute Live Support in plain asp (not asp.net)

    Our website is only plain asp, and not asp.net. I asked adam about this when he was online, and he told me that we can install cute live help in asp. Unfortunately the programmer I hired has a hard time about how to install this.

    And also our website is done in ms access. Can we do it via ms access as well?

    Please help, can anybody give me proper direction to do this? It is not in the manual as well.

    Waiting for help,

    Marianne



  •  09-02-2006, 2:14 PM 22297 in reply to 22292

    Re: How can we install Cute Live Support in plain asp (not asp.net)

    It's ok, our programmer already helped me install it, but I have to upgrade my hosting to have ms sql 2000 database. They still couldn't figure out how to install it with ms access.
     
    But I have a different problem now. Now that it is installed on our website, I cannot run the live operator on my pc. I already posted it in another post, but here is the error again:
     
    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.
    ************** Exception Text **************
    System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.IO.FileNotFoundException: Could not load file or assembly 'Microsoft.mshtml, Version=7.0.3300.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified.
    File name: 'Microsoft.mshtml, Version=7.0.3300.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a'
       at LiveSupport.HtmlControl.UpdateDocUI()
       at LiveSupport.HtmlControl.set_BackColor(Color value)
       at LiveSupport.HtmlControl..ctor()
       at LiveSupport.ChannelMsg.InitializeComponent()
       at LiveSupport.ChannelMsg..ctor()
       at LiveSupport.OperatorsForm.InitializeComponent()
       at LiveSupport.OperatorsForm..ctor()
    WRN: Assembly binding logging is turned OFF.
    To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
    Note: There is some performance penalty associated with assembly bind failure logging.
    To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
       --- End of inner exception stack trace ---
       at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandle& ctor, Boolean& bNeedSecurityCheck)
       at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean fillCache)
       at System.RuntimeType.CreateInstanceImpl(Boolean publicOnly, Boolean skipVisibilityChecks, Boolean fillCache)
       at System.Activator.CreateInstance(Type type, Boolean nonPublic)
       at LiveSupport.MainForm.ActivateChildForm(Type formType)
       at LiveSupport.MainForm.LoadFormContents()
       at LiveSupport.MainForm.MainForm_Load(Object sender, EventArgs e)
       at System.Windows.Forms.Form.OnLoad(EventArgs e)
       at System.Windows.Forms.Form.OnCreateControl()
       at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
       at System.Windows.Forms.Control.CreateControl()
       at System.Windows.Forms.Control.WmShowWindow(Message& m)
       at System.Windows.Forms.Control.WndProc(Message& m)
       at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
       at System.Windows.Forms.ContainerControl.WndProc(Message& m)
       at System.Windows.Forms.Form.WmShowWindow(Message& m)
       at System.Windows.Forms.Form.WndProc(Message& m)
       at LiveSupport.MainForm.WndProc(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
       at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

    ************** Loaded Assemblies **************
    mscorlib
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    LiveSupport
        Assembly Version: 1.0.0.0
        Win32 Version: 1.0.0.0
        CodeBase: file:///C:/Program%20Files/CuteSoft/LiveSupport/LiveSupport.exe
    ----------------------------------------
    System.Windows.Forms
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Drawing
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System.Configuration
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    CuteSoft.Chat.WinClient
        Assembly Version: 3.0.0.0
        Win32 Version: 1.0.0.0
        CodeBase: file:///C:/Program%20Files/CuteSoft/LiveSupport/CuteSoft.Chat.WinClient.DLL
    ----------------------------------------
    System.Web.Services
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
    ----------------------------------------
    System.Xml
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    xfkhsiq1
        Assembly Version: 3.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    XPCommonControls
        Assembly Version: 3.0.2.902
        Win32 Version: 3.0.2.902
        CodeBase: file:///C:/Program%20Files/CuteSoft/LiveSupport/XPCommonControls.DLL
    ----------------------------------------
    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.
    For example:
    <configuration>
        <system.windows.forms jitDebugging="true" />
    </configuration>
    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.

     
    Can somebody please help me?
     
    Thanks,
     
    Marianne
  •  09-03-2006, 11:51 PM 22322 in reply to 22297

    Re: How can we install Cute Live Support in plain asp (not asp.net)

    ianne2376:
    It's ok, our programmer already helped me install it, but I have to upgrade my hosting to have ms sql 2000 database. They still couldn't figure out how to install it with ms access. 
    Marianne
     
    Marianne,
     
    We will publish the intruction guide for Access in the next week.
     
     

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  09-22-2006, 11:12 AM 22967 in reply to 22899

    Re: How can we install Cute Live Support in plain asp (not asp.net)

    Monty,
     
    After you set up the live support web in .NET server, you just need to add the chat button and monitor tag to your web pages. This web pages could be static HTML pages, asp, php, cgi, jsp or aspx pages.
     

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

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