I am trying to recreate a Business senario II
I want to have one chat room for each of my staff and only one person can ask for assistance at a time.
Also I would like to automatically hide for other users the conversation between my staff and each customers
I do I need to configure the CuteChat so this is possible ??
Case II - Customer Support
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Organizations need a chat application that will offer real time customer support to the customers. Organizations want to have a simple "Click here for assistance" image button on the web site.
The chat application must be able to have as many customer support representatives as possible. The representative must be notified by an audio alert each time a customer clicks the image button for assistance.