Hi,
We have purchased CuteEditor 4.5 recently with IP License. When we are trying to use the editor with the license file which you had provided we get the following error on the page.
========================================================
The License for Editor is not valid.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.ComponentModel.LicenseException: The License for Editor is not valid.
=========================================================
It seems to us that although the IP address given for license generation is used by the website, the server on which the website is running is using IP forwarding. All requests for our website are going to Live IP (for which we have taken license) and then the requests are forwarded to web server having local IP.
Can you please help us in this regard?
Thanks and Regards
Suresh