I recently moved two CuteEditor installations from an old hosting company to a new one.  One went fine, no problems.  For the other I am getting the following error message:

 

Warning: simplexml_load_file() [function.simplexml-load-file]: I/O warning : failed to load external entity "/var/chroot/home/content/93/8659493/html/update/CuteEditor_Files/Configuration/AutoConfigure/kyTools.config" in/home/content/93/8659493/html/kyschooldesigns/update/CuteEditor_Files/include_CuteEditor.php on line 1220
Error while parsing the toolbar configuration file/update/CuteEditor_Files/Configuration/AutoConfigure/kyTools.config 

 

does anyone have a clue as to what this is??

 

thanks in advance!! 

Hi pmagoo,

 

Can you show me your editor code? 

 

And check this folder "CuteEditor_Files/Configuration/AutoConfigure", ensure that the kyTools.config is there.

 

Can you post your editor page url? So we can check it. 

 

Do you get the same error with the example below?

 

 

Regards,

 

Ken 

Sorry to sound dumb, but what is "my editor code"?

 

Here is a link:  http://kyschooldesigns.ORG/update/updateNews.php?recordID=11 

 

the kyTools.config file is definitely in the AutoConfigure folder.

 

the code you sent: http://kyschooldesigns.ORG/update/test.php

 

thanks!!! 

Hi pmagoo,

 

If remove the "kyTools.config" setting, does it work?

 

If allow, please set up ftp access for me, so we can check it for you directly.

 

You can send the info to Kenneth@CuteSoft.net

 

Regards,

 

Ken 

Ken,

 

I emailed you today about this...I think your fix broke something else.  Are you around to look at it?

 

thanks!

Melissa