Uploader In IE9 Modal

Last post 08-25-2011, 8:21 AM by cdowd. 15 replies.
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  •  05-24-2011, 3:23 PM 67673

    Uploader In IE9 Modal

    Hi,
     
    We use the AjaxUploader in many IE modal windows opened using the showmodaldialog.  We have found that the uploader no longer works when using IE9.  The window to select file never opens when you calick the add button.  If you close the modal right after, the file picker opens up.  This was fine in IE8. 
     
    Is there a fix for this?
     
    Thanks.
    Filed under:
  •  05-25-2011, 9:47 PM 67690 in reply to 67673

    Re: Uploader In IE9 Modal

    Hi cdowd,
     
    We are investigating this issue and will get back to you as soon as possible.
     
    Regards,
     
    ken
  •  05-30-2011, 8:22 AM 67723 in reply to 67690

    Re: Uploader In IE9 Modal

    Is there an update on this?  This is currently an issue in our production environment.  Not many have moved to IE9 yet, but it will be a bigger problem as more upgrade their browser.
     
    Thanks.
  •  06-07-2011, 2:26 PM 67846 in reply to 67723

    Re: Uploader In IE9 Modal

  •  06-09-2011, 11:44 AM 67882 in reply to 67846

    Re: Uploader In IE9 Modal

    Hi,
     
    If I click the open window button, then click Upload Multiple Files, the file selection window does not open.  In some cases it causes IE9 to hang.  This is the same behavior on all the PC's in the office.
     
    More of our clients are moving to IE 9.  It is imperative that we get a solution to this issue ASAP.
     
    Cory
  •  06-21-2011, 8:46 AM 68074 in reply to 67846

    Re: Uploader In IE9 Modal

    Hi,
     
    I am thoroughly disapointed with the lack of information regarding this issue.  I have been in contact with support via these forums, live chat, and email.  None of those methods has  returned anything to me other then 'we are investigating'.
     
    This is an issue effecting our clients in a production environment.  I would have expected a better response.
     
    I would like to know if this acitvely being investigated, what type of priority it is receiving, and if there is an ETA.
     
    We are now investigating other products.  We will have to switch if we do not receive an update soon.
    Filed under:
  •  06-22-2011, 3:04 AM 68084 in reply to 68074

    Re: Uploader In IE9 Modal

    Hi,
     
    IE modal dialog is a special case , it have many compatible issue.
     
    I suggest you use an iframe for the dialog .
     
    that means
     
    window.showModalDialog("theiframepage.html")...
     
    in the theiframepage.html ,
     
    use <iframe src="myuploadpage.aspx"></iframe> to include the uploader.
     
     
    I think all silverlight/flash upload component will meet the same issue.
     
    If you have more solution rather than iframe , please let's know .
     
     
    Thanks.
     
    Regards,
    Terry.
     
  •  06-30-2011, 9:52 AM 68285 in reply to 68084

    Re: Uploader In IE9 Modal

    Thanks for the suggestion.  But, using the iframe does not make a difference.  The file selection window still does not open.
  •  06-30-2011, 3:24 PM 68291 in reply to 68285

    Re: Uploader In IE9 Modal

    Our IE9 users are reporting this issue as well but no one has been able to reproduce the issue. Are you seeing this first hand and if so, are you using Vista? Are you using a beta version of IE9 still?
  •  06-30-2011, 3:28 PM 68292 in reply to 68291

    Re: Uploader In IE9 Modal

    Yes, we can recreate this issue every time.  We are using the released version of IE 9 (version 9.0.8112.16421)
  •  06-30-2011, 4:00 PM 68293 in reply to 68292

    Re: Uploader In IE9 Modal

    IE9 allows you to rollback to IE8. If you were to roll back, and the problem were corrected, we could all be 100% certain that IE9 is the cause and not some toolbar or internet security or popup blocker. I for one would appreciate this very much and of course you could reinstall IE9 once convinced.
     
  •  07-07-2011, 2:48 PM 68380 in reply to 68293

    Re: Uploader In IE9 Modal

    Finally reproduced it on Vista!
  •  07-07-2011, 3:01 PM 68381 in reply to 68380

    Re: Uploader In IE9 Modal

    0o0o0o try tabbing to the control and hitting space bar - i get an overlay with error message
  •  07-07-2011, 3:29 PM 68382 in reply to 68381

    Re: Uploader In IE9 Modal

    We were using v2 of this control. Upgrading to v3 appears to have solved our problem.
  •  08-02-2011, 9:16 PM 69202 in reply to 67673

    Re: Uploader In IE9 Modal

    If you place this code first in the top of the head section it will force IE9 to run in IE8 mode and remove the compatibility button:

    <metahttp-equiv="X-UA-Compatible"content="IE=8"/>
     
    Hope this helps.
     
    Ron
     
    P.S. This is a work around. Cute still needs to make changes in the control so it works in IE9.

  •  08-25-2011, 8:21 AM 69820 in reply to 69202

    Re: Uploader In IE9 Modal

    That work around did not seem to work for us.
     
    Any updates Kenneth?  ...or anyone else at Cutesoft?
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