Operator Sub Groups

Last post 07-19-2011, 1:27 PM by DavidMag. 11 replies.
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  •  12-01-2010, 2:53 PM 65220

    Operator Sub Groups

    We bought the Operator Source Code, is there a way to create Admin/ Operator Sub groups, Like a super Admin and then admin that don't have as much control Thanks David
  •  12-01-2010, 10:57 PM 65223 in reply to 65220

    Re: Operator Sub Groups

    Hi DavidMag,
     
    Can you explain your requirement on detail?
     
    For example
     
    What functions you want to give to admin in Sub groups?
     
    Or what limits you want to set for admin in Sub groups?
     
    Is better if more detail on that.
     
    Regards,
     
    Ken
  •  12-02-2010, 8:05 AM 65237 in reply to 65223

    Re: Operator Sub Groups

    We would like an admin/supervisor to have all admin functions based on his or her dept only.  The ability to add and delete users in their dept. only. View notes and monitor calls in their dept. only. Set customer limit in their dept. only. Basically we want to create another level. Where you have Super Admin – Admin/Supervisor – Operator --- Users.
     I would think this would also be a great enhanement to your future releases as I could see a lot of buyers wanting some kind of feature like this. Thanks, any help in pointing me in the right direction would be appreciated.
  •  12-02-2010, 10:09 PM 65246 in reply to 65237

    Re: Operator Sub Groups

    Hi DavidMag,
     
    Yes, this is a very useful feature. We will add this feature in next version.
     
    Many thanks for your suggest.
     
    Regards,
     
    Ken
  •  12-03-2010, 6:30 AM 65257 in reply to 65246

    Re: Operator Sub Groups

    So is this possible to do with the operator source code, which we have, and could you point me in the right direction to do it? thanks Cavid
  •  12-07-2010, 9:28 AM 65313 in reply to 65257

    Re: Operator Sub Groups

    Hi,
     
    We will implement this directly. please wait for a few days.
     
    Regards,
    Terry
     
  •  12-17-2010, 2:24 PM 65429 in reply to 65313

    Re: Operator Sub Groups

    Any ETA on when this will be done. Thanks
  •  12-17-2010, 9:13 PM 65433 in reply to 65429

    Re: Operator Sub Groups

    Hi,
     
    We will provide that at next monday.
     
    Regards,
    Terry
     
  •  12-29-2010, 11:39 AM 65552 in reply to 65433

    Re: Operator Sub Groups

    Hi Is this done yet?
    Thanks David
     
  •  01-19-2011, 11:59 PM 65804 in reply to 65552

    Re: Operator Sub Groups

    Hi DavidMag,
     
     
    We are doing a more comprehensive model,it takes more time. Sorry for delay.
     
    Regards,
     
    ken
  •  03-01-2011, 12:40 PM 66498 in reply to 65804

    Re: Operator Sub Groups

    Any word on this? Are you still working to implement this?
  •  07-19-2011, 1:27 PM 68619 in reply to 66498

    Re: Operator Sub Groups

    Please is this post just dead, you said you were working to implement this. If not could you point  me in some direction, have Operator source code.
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