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instant messages not getting saved in database

Last post 02-18-2011, 7:09 AM by Eric. 4 replies.
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  •  02-15-2011, 9:45 AM 66234

    instant messages not getting saved in database

    Reply Quote
    Hi,
     

    Chat is not inserting / saving the chat messages in “CuteChat4_InstantMessage” table. As such we have no history available. Plz help.

  •  02-16-2011, 7:53 AM 66248 in reply to 66234

    Re: instant messages not getting saved in database

    Reply Quote
    Please check table CuteChat4_LogMessage, you should can find the chat history in this table.
    Cute Messenger: CuteChat4_InstantMessage
    CuteChat: CuteChat4_LogMessage
     
    Thank you for asking
     

  •  02-16-2011, 2:30 PM 66256 in reply to 66248

    Re: instant messages not getting saved in database

    Reply Quote
    Unfortunately they are not getting saved there too.

  •  02-17-2011, 5:05 PM 66287 in reply to 66256

    Re: instant messages not getting saved in database

    Reply Quote
    Any update on this? it is preventing us from seeing any chat history

  •  02-18-2011, 7:09 AM 66289 in reply to 66287

    Re: instant messages not getting saved in database

    Reply Quote
    Dear CuteChatUser26,
     
    If you restart your application, does it work fine?
    You can provide ftp access and database access to eric@cutesoft.net  or visit http://CuteSoft.net, click on the big blue button on top that reads "online". We are here Monday - Friday between 9:30am and 17:30pm Eastern Standard Time. I will check this issue for you.
     
    Thank you for asking

     
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