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Web Messenger add contact not working

Last post 02-16-2011, 2:22 AM by strikingknife. 7 replies.
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  •  02-10-2011, 2:26 AM 66151

    Web Messenger add contact not working

    Reply Quote
    Hi, Just downloaded the latest version of cute chat web messenger -sharepoint integration package. Add contact does not seem to work as expected. It is always emtpy. Please help

     

  •  02-11-2011, 8:47 PM 66182 in reply to 66151

    Re: Web Messenger add contact not working

    Reply Quote
    hi strikingknife,
     
    Please download the package below, delete the old files "CuteChat.dll","CuteChat.AppCode.dll" and folder "CuteSoft_Client" and use the new one to try again.
     
    http://www.cutesoft.net/downloads/folders/21915/download.aspx
     
     
    Regards,
     
    ken

  •  02-14-2011, 12:00 AM 66196 in reply to 66182

    Re: Web Messenger add contact not working

    Reply Quote
    Kenneth:
    hi strikingknife,
     
    Please download the package below, delete the old files "CuteChat.dll","CuteChat.AppCode.dll" and folder "CuteSoft_Client" and use the new one to try again.
     
    http://www.cutesoft.net/downloads/folders/21915/download.aspx
     
     
    Regards,
     
    ken
     
    Hi, It does not works it is stil the same "Cannot Add Contact" with the new package as well.
     
    Please advise

  •  02-14-2011, 12:29 AM 66198 in reply to 66196

    Re: Web Messenger add contact not working

    Reply Quote
    Hi strikingknife,
     
    Is your side online? if so, please send the test page url to Kenneth@CuteSoft.net, I will check it and get back to you as soon as possible.
     
    Regards,
     
    ken

  •  02-14-2011, 11:36 PM 66227 in reply to 66198

    Re: Web Messenger add contact not working

    Reply Quote
    Hi Ken,
     
    The site is an intranet, you cant access it from out side.
     
    If it is allowed, i can arrange for a team viewer session (Remote Session) to view the Messenger.
     
    Kindly take note i am using the SharePoint Integration Package.
     
    Advise please
     
    Thanks and Regards

  •  02-15-2011, 8:28 PM 66236 in reply to 66198

    Re: Web Messenger add contact not working

    Reply Quote
    Hi Ken,
     
    Any updates ? If needed i can pass the configuration files to you.
     
    Kindly Advise

  •  02-15-2011, 9:19 PM 66238 in reply to 66236

    Re: Web Messenger add contact not working

    Reply Quote
    Hi strikingknife,
     
    Can you explain "It is always emtpy"?
     
    CuteMessenger show add friend Success but the friend list does show the user you added. Or just add friend failed?
     
    Can you try  logged on two different computers and add as Friend  each other?
     
    Please contact me directly by Kenneth@CuteSoft.net
     
    Regards,
     
    Ken
     

  •  02-16-2011, 2:22 AM 66242 in reply to 66238

    Re: Web Messenger add contact not working

    Reply Quote
    Hi,
     
    As requested, i have send you an email
     
    Thanks and Regards,
    Striking Knife
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