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Reduce calls for presence detection
Reduce calls for presence detection
Last post 11-23-2010, 10:26 PM by
cutechat
. 3 replies.
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11-16-2010, 11:19 AM
65039
rgettel
Joined on 10-29-2010
Posts 17
Reduce calls for presence detection
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Hello,
My company has integrated Cute Chat into our commercial site and we're now looking at general performance issues. One idea that has come up is we can reduce calls to the cute chat datbase if we reduce how often cutechat detects presence. It seems to make calls about every 10 seconds for each user. Is there a way to change that time span?
Thanks!
11-16-2010, 12:35 PM
65045
in reply to
65039
Eric
Joined on 08-05-2009
Posts 1,269
Re: Reduce calls for presence detection
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Dear rgettel,
Please open "CuteSoft_Client\CuteChat\LoadSettings.aspx" and change
var Chat_Sync_Timeout=200;//sync 5 times per second.
to:
var Chat_Sync_Timeout=2000;//sync 1 time per two seconds.
Thank you for asking
Eric@cutesoft.net
11-23-2010, 4:10 PM
65127
in reply to
65045
rgettel
Joined on 10-29-2010
Posts 17
Re: Reduce calls for presence detection
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Are there limits how high and low to set that value? My boss asked me to set it to once every 2 minutes which produced lost connection with the server errors.
11-23-2010, 10:26 PM
65148
in reply to
65127
cutechat
Joined on 07-22-2004
Posts 2,332
Re: Reduce calls for presence detection
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Hi,
I suggest do not set to more than 10 seconds.
Otherwise the messages between users will get too long delayed.
Regards,
Terry