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IM Error (Error on Event IMCOOKIE, JSCRIPT OBJECT EXPECTED NULL)

Last post 11-09-2010, 9:22 PM by strikingknife. 8 replies.
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  •  11-01-2010, 12:35 AM 64821

    IM Error (Error on Event IMCOOKIE, JSCRIPT OBJECT EXPECTED NULL)

    Reply Quote
    Hi,
     
    I am integrating Cute Chat with SharePoint 2007.
     
    I used the codes provided in the Cute Chat website Site
     
     
    When i try to access the IM and try to communicate to another contact i am getting the following error message
     
    Error on Event IMCOOKIE, JSCRIPT OBJECT EXPECTED NULL
     
    After this it throws a lot of Javascript alerts endlessly and need to close the IE from task manager to get rid of these alerts
     
    Kindly advise why this is happening and will appreaciate if you can provide me a solution to fix this problem
     
    Thanks and Regards
     
     
    Filed under:

  •  11-01-2010, 9:27 PM 64830 in reply to 64821

    Re: IM Error (Error on Event IMCOOKIE, JSCRIPT OBJECT EXPECTED NULL)

    Reply Quote
    Hi strikingknife,
     
    Please try this way.
     
    1.  Download the package below.
     
    http://www.cutesoft.net/downloads/folders/21915/download.aspx 
     
    2.  Delete files "CuteChat.dll", "CuteChat.AppCode.dll" ,"CuteChat.lic"  and "CuteMessenger.lic" in the "bin" folder of your SharePoint site. And use the new one in the download package.
     
    3. Delete folder "CuteSoft_Client" and use the new one in the download package and try again.
     
    Keep me posted.
     
    Regards,
     
    ken 

  •  11-02-2010, 9:50 PM 64842 in reply to 64830

    Re: IM Error (Error on Event IMCOOKIE, JSCRIPT OBJECT EXPECTED NULL)

    Reply Quote
    Hi Kenneth,
     
    Even after redownload and configuration, I am still facing the same issue . Hope you can help me to solve this issue.
     
    I did bit more research. Correct me if i am wrong.
     
    The Messenger webpart by default calls the Messenger.aspx located in the folder
    CuteSoft_Client\CuteChat
     
    The problem that i reported occurs only with the messenger.aspx
     
    If i am not wrong there is another file newmessenger.aspx
     
    I dont get this error on that file.
     
    Kindly Advise how the error can be resolved
     
    Thanks and Regards

  •  11-02-2010, 11:32 PM 64848 in reply to 64842

    Re: IM Error (Error on Event IMCOOKIE, JSCRIPT OBJECT EXPECTED NULL)

    Reply Quote
    Hi strikingknife,
     
    We will fix this issue in two days.
     
    Regards,
     
    ken 

  •  11-02-2010, 11:45 PM 64850 in reply to 64821

    Re: IM Error (Error on Event IMCOOKIE, JSCRIPT OBJECT EXPECTED NULL)

    Reply Quote
    Hi,
     
    We have fixed this issue.
     
    But we are not able to update it to server now.
     
    Please contact me to get the last patch . terry@cutesoft.net
     
    Regards,
    Terry
     

  •  11-03-2010, 2:51 AM 64858 in reply to 64850

    Re: IM Error (Error on Event IMCOOKIE, JSCRIPT OBJECT EXPECTED NULL)

    Reply Quote
    Hi Terry,
     
    I have aready sent  you an email regarding this. Thanks for ur help
    Filed under:

  •  11-08-2010, 8:53 AM 64916 in reply to 64858

    Re: IM Error (Error on Event IMCOOKIE, JSCRIPT OBJECT EXPECTED NULL)

    Reply Quote
    Hi Guys Any updates i still have not recieved the latest package ?

  •  11-08-2010, 7:54 PM 64928 in reply to 64916

    Re: IM Error (Error on Event IMCOOKIE, JSCRIPT OBJECT EXPECTED NULL)

    Reply Quote
    Hi strikingknife,
     
    We have updated the download package, please download the package below.
     
    http://cutesoft.net/downloads/folders/21915/download.aspx
     
    Regards,
     
    Ken
     

  •  11-09-2010, 9:22 PM 64954 in reply to 64928

    Re: IM Error (Error on Event IMCOOKIE, JSCRIPT OBJECT EXPECTED NULL)

    Reply Quote
    Great thanks Ken
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