Hi!

 

I am testing the chat in a web farm scenario. I have 2 web servers set up in a load balancer. The web servers are communicating to a chat server running on a single process. 

 

When I run multiple users at some point while the users are chatting, a pop-up screen is displayed to any of the users requesting for the user name and then receives this message:

 

 

What could be causing this? I am suspecting that this is an IIS reset but wondering what it triggering this when chat is running. Do you have some recommendations on how to prevent this?

 

Thanks.

 

 

 

 

Hi lbarcenas,

 

Get this issue maybe you try to access a chat room that does not exist.

 

For example, below is a chat room link of cutechat demo.There is no chat room ID is 6, so will cause this issue.

 

 

 

Regards,

 

Ken

Hi lbarcenas,

 

 

 

We are further looking into this issue that it could be local and the disconnection is the manifestation of that behavior.

 

I will let you know if we find it otherwise.

 

Thank you.