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Internet Explorer: Toolbar Suddenly Missing

Last post 08-19-2010, 1:10 PM by ChrisAnton. 6 replies.


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08-11-2010, 11:14 AM 63330

ChrisAnton
Joined on 08-11-2010
Posts 4

Internet Explorer: Toolbar Suddenly Missing

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Greetings,

We are having a new problem with CE for ASP 5.0. Previously installed CE installations are now no longer working correctly in Internet Explorer (all versions). We are seeing the Cute Editor body, but the top and bottom toolbars are totally missing.

We have tested and determined that filename appears to be involved. For example, CE in eventEdit.asp is missing toolbar, however the same code (files are 100% identical) in pageEdit.asp have the toolbar.

Due to the number of installs, we cannot upgrade to v6. Adam, Please help!! Many thanks!!

-Chris

08-11-2010, 4:24 PM 63339 in reply to 63330

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Internet Explorer: Toolbar Suddenly Missing

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Chris,

If your site online so you can provide FTP access of your site?

Right now we don't have any clue.

Please send the FTP access to eric@cutesoft.net.

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asp wysiwyg html editor: http://cutesoft.net/ASP
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Live Support: http://cutesoft.net/live-support/default.aspx

08-13-2010, 10:52 AM 63382 in reply to 63339

ChrisAnton
Joined on 08-11-2010
Posts 4

Re: Internet Explorer: Toolbar Suddenly Missing

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Hi Eric, I just emailed the credentials. Thanks for the help. -Chris

08-13-2010, 12:22 PM 63385 in reply to 63382

Eric
Joined on 08-05-2009
Posts 1,269

Re: Internet Explorer: Toolbar Suddenly Missing

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Received, will get back to you asap.

Regards,

Eric

08-18-2010, 10:23 AM 63485 in reply to 63385

ChrisAnton
Joined on 08-11-2010
Posts 4

Re: Internet Explorer: Toolbar Suddenly Missing

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Any word Eric? Thanks for the help. -Chris

08-18-2010, 4:08 PM 63494 in reply to 63485

Eric
Joined on 08-05-2009
Posts 1,269

Re: Internet Explorer: Toolbar Suddenly Missing

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Please add the following line at the top of your asp file:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

This will resolve your issue. If your DOCTYPE is null, browser will work on quirks mode, this leads to your issue. You can refer to http://hsivonen.iki.fi/doctype/

Regards,

Eric

08-19-2010, 1:10 PM 63527 in reply to 63494

ChrisAnton
Joined on 08-11-2010
Posts 4

Re: Internet Explorer: Toolbar Suddenly Missing

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Thanks Eric. That did the trick. -Chris