Support forums - Through IE 8 - why do I get an hand with a cirlce and diagonal line when attempting to select the details/message window? For example I can't add details to this post as it won't allow it...?

Support forums » Products » Cute Editor for .NET » Through IE 8 - why do I get an hand with a cirlce and diagonal line when attempting to select the details/message window? For example I can't add details to this post as it won't allow it...?

Through IE 8 - why do I get an hand with a cirlce and diagonal line when attempting to select the details/message window? For example I can't add details to this post as it won't allow it...?

Last post 12-03-2009, 11:52 AM by Eric. 4 replies.


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11-30-2009, 10:32 PM 57513

dcowan
Joined on 11-28-2009
Posts 6

Through IE 8 - why do I get an hand with a cirlce and diagonal line when attempting to select the details/message window? For example I can't add details to this post as it won't allow it...?

Reply Quote

I had to use FireFox to complete this post. Why won't Internet Explorer 8 allow me use the main Message box of this forum, or any other detail/message box when using the Cute Editor?

12-01-2009, 12:58 AM 57515 in reply to 57513

Kenneth
Joined on 02-13-2008
Posts 3,886

Re: Through IE 8 - why do I get an hand with a cirlce and diagonal line when attempting to select the details/message window? For example I can't add details to this post as it won't allow it...?

Reply Quote

Hi dcowan,

I can not reproduce this issue. Can you send me a screenshot to show your issue?

My-Email: Kenneth@CuteSoft.net

Regards,

ken

12-01-2009, 7:47 AM 57521 in reply to 57515

dcowan
Joined on 11-28-2009
Posts 6

Re: Through IE 8 - why do I get an hand with a cirlce and diagonal line when attempting to select the details/message window? For example I can't add details to this post as it won't allow it...?

Reply Quote

I have isolated the issue and by exiting out of 'Skype' it has resolved the issue and I am able to use Internet Explorer to post in the Rich Text Editor dialog now. I am going to attempt to disable the IE Skype plug in to see if I can't continue to use Skype and not interfere with the online editor.

12-03-2009, 11:38 AM 57575 in reply to 57521

dcowan
Joined on 11-28-2009
Posts 6

Re: Through IE 8 - why do I get an hand with a cirlce and diagonal line when attempting to select the details/message window? For example I can't add details to this post as it won't allow it...?

Reply Quote

Turns out it is not skype add-in.

I have since disabled all add-ins and have not had time to enable them one-at-a-time to to test which exact one it is.

12-03-2009, 11:52 AM 57577 in reply to 57575

Eric
Joined on 08-05-2009
Posts 1,269

Re: Through IE 8 - why do I get an hand with a cirlce and diagonal line when attempting to select the details/message window? For example I can't add details to this post as it won't allow it...?

Reply Quote

Dear dcowan,

If you disable skype add-in, does it work well? If you disable all add-ins, does it work well? If answer is "Yes", please do more test and figure it out or you can send all add-ins list to eric@cutesoft.net, I will have a test.

Regards,

Eric