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Toolbar icons take an age to show then often will not appear at all

Last post 03-23-2009, 11:12 AM by Adam. 5 replies.


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03-19-2009, 10:31 PM 50107

geoffo
Joined on 02-05-2005
Posts 55

Toolbar icons take an age to show then often will not appear at all

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Using CuteEditor.NET 6.3

This is very frustrating as it is my clients who point this out.

Major issue is the complete failure to show icons as well as the text for editing.

Any suggestions what may be the issue?

Should I implement some type of caching to improve functioning?

03-19-2009, 11:21 PM 50109 in reply to 50107

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Toolbar icons take an age to show then often will not appear at all

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>>Major issue is the complete failure to show icons as well as the text for editing.

Do you mean the icons in the spell checker dialog?

Can you reproduce this issue in the following example?

http://cutesoft.net/example/general.aspx

Are you using english language file?

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

03-20-2009, 4:25 AM 50116 in reply to 50109

geoffo
Joined on 02-05-2005
Posts 55

Re: Toolbar icons take an age to show then often will not appear at all

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This item is not about the Spell checker as such but YES no icons appear to assist in spell checking and no dialog appears either.

I'm using English language file (both US ans AU).

This item is about the failure of all the toolbar icons to appear after say the first time when it takes an absolute age to load them.

I've got Editor in an asp.NET DetailsView Control in the Edit Template.

I may do one edit successfully but on a subsequent edit the icons fail to appear and the text to be edited (coming from a web-database) does not appear either.

Sorry this is so messy but the problem has turned messy too!

03-20-2009, 11:12 AM 50128 in reply to 50116

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Toolbar icons take an age to show then often will not appear at all

Reply Quote

Can you try the following code?

Does it happen to every clients or one particular client?

Can you post a screenshot?

<%@ Register TagPrefix="CE" Namespace="CuteEditor" Assembly="CuteEditor" %>
<%@ Page language="c#"%>
<html>
<head>
</head>
<body>
<form id="Form1" method="post" runat="server">
<CE:EDITOR id="Editor1" Autoconfigure="Simple" runat="server"></CE:EDITOR>
</form>
</body>
</html>

03-22-2009, 8:10 PM 50159 in reply to 50128

geoffo
Joined on 02-05-2005
Posts 55

Re: Toolbar icons take an age to show then often will not appear at all

Reply Quote

Thanks Adam.

I've found the cause of problems and hence have worked around.

The editor was embedded in an Ajax Update Panel that seemed to cause the problems (a clash of technologies I suppose).

Now the spell checking works and all toolbar icons appear. I'm still concerned by the length of time it initially takes to load the first lot of tool bar icons (it seems there are about 113 odd images to bring down before we are working even when I cut down the number of items in the toolbar).

What I'd like to see is an example of how to use the Editor withing Ajax Update Panels and the best practice approach to setting up a customised Toolbar. I'm sure most of my problems are due to my ignorance.

Thanks. A great product generally and I hate to sound too negative.

Geoff

03-23-2009, 11:12 AM 50175 in reply to 50159

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Toolbar icons take an age to show then often will not appear at all

Reply Quote

Geoff,

Please check this example:

http://richtextbox.com/test/ajax-support.aspx

Click the download button to get the source code of this example.

Hope it helps.