I recently upgraded my DNN installation to 4.8.2 and noticed right after that the chat module no longer works. Is this related to the upgrade, or is it a different problem? I'm using CuteChat v4, Any help would be greatly appreciated, thank you.
On the page in which the chat rooms are installed I get this error:
A critical error has occurred.
ChatSystem not installed
The full error from the event log says this:
AssemblyVersion: 04.08.02
PortalID: 0
PortalName: MySite.com
UserID: -1
UserName:
ActiveTabID: 100
ActiveTabName: Chat
RawURL: /Chat/tabid/100/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://MySite.com/Default.aspx?tabid=100&error=ChatSystem+not+installed&content=0
UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET CLR 2.0.50727)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 150d2ac3-ab37-4d8d-a8f3-5e5a9adbd57f
InnerException: ChatSystem not installed
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: CuteChat.ChatSystem.get_Instance
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: ChatSystem not installed ---> System.Exception: ChatSystem not installed
at CuteChat.ChatSystem.get_Instance()
at CuteChat.ChatApi.GetLobbyInfoArray()
at ASP.desktopmodules_cutesoft_client_cutechatcontrols_lobbies_ascx.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
--- End of inner exception stack trace ---
Source:
Server Name: POWER_1-1