Support forums - New Install -- Issues

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New Install -- Issues

Last post 01-07-2008, 1:12 PM by cristaministries. 9 replies.


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11-19-2005, 1:05 PM 12823

Rich Wallace
Joined on 11-18-2005
Posts 10

New Install -- Issues

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Greetings,

I installed Chat and Web Messenger on my site last evening and I'm running into a challenge where some of my users can't access the Chat module at the Forum level. They do not see the Chat column in order to access that lobby. I can see all of the lobbies from the forum list, and one of the users who cannot see the column is an admin as well.

This is more of a question than an issue...is there a way without writing custom code) to default all forum members to display on all contact lists from the Web Messenger?

Thanks!

-Rich

11-21-2005, 4:44 PM 12841 in reply to 12823

Rich Wallace
Joined on 11-18-2005
Posts 10

Re: New Install -- Issues

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Bueller? Got a purchase riding on some support here.

11-22-2005, 8:38 AM 12853 in reply to 12841

bech99
Joined on 11-16-2005
Posts 13

Re: New Install -- Issues

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So do I, and I'm wondering the same thing: is our money no good for CuteSoft?

11-22-2005, 12:44 PM 12861 in reply to 12823

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: New Install -- Issues

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Rich,

Are you sure they access the same URL or same community?

If you open the View-ForumGroupView.ascx, you will find out the chat colomn has been written in the page. As long as they have access to the forum, they can see the chat images.

<HeaderTemplate>
					<table width="100%" class="tableBorder" cellpadding="4" cellspacing="1">
						<tr> 
							<td colspan="2" class="column" align="center" width="*"><CS:ResourceLabel runat="server" ResourceName="ForumGroupView_Inline1" /></td>
							<td class="column" align="center" width="177" nowrap><CS:ResourceLabel runat="server" ResourceName="ForumGroupView_Inline4" /></td>                                    
							<td class="column" align="center" width="65" nowrap><CS:ResourceLabel runat="server" ResourceName="ForumGroupView_Inline2" /></td>                                    
							<td class="column" align="center" width="65" nowrap><CS:ResourceLabel runat="server" ResourceName="ForumGroupView_Inline3" /></td>
							
							<td class="column" align="center" width="65" nowrap>
								Chat
							</td>
                    	</tr>
					</table>
	</HeaderTemplate>
	<ItemTemplate>
					<div style="padding-bottom: 6px;">
					<table width="100%" class="tableBorder" cellpadding="4" cellspacing="1">
						<tr>
							<td class="fh" colspan="5" valign="bottom" align="left">
								<asp:ImageButton ID="ExpandCollapse" CommandArgument='<%# DataBinder.Eval(Container.DataItem, "GroupID") %>' ImageUrl='<%# Formatter.ExplandCollapseIcon( (CommunityServer.Components.Group) Container.DataItem ) %>' ToolTip='<%# ResourceManager.GetString("ForumGroupView_ExpandCollapse")%>' Runat="server"/><a href="<%# Globals.GetSiteUrls().ForumGroup ( (int) DataBinder.Eval(Container.DataItem, "GroupID")) %>"><%# DataBinder.Eval(Container.DataItem, "Name") %></a>
							</td>
						</tr>
		<CSD:ForumRepeater GroupID='<%# DataBinder.Eval(Container.DataItem, "GroupID") %>' HideForums='<%# DataBinder.Eval(Container.DataItem, "HideSections") %>' runat="server" EnableViewstate="false">										
			<ItemTemplate>
						<tr>
							<td class="fh4" width="20">
								<%# ForumFormatter.StatusIcon( (Forum) Container.DataItem ) %>
							</td>
							<td class="fh4" width="*">
								<b><a href="<%# ForumUrls.Instance().Forum( ((Forum) Container.DataItem).SectionID ) %>"><%# DataBinder.Eval(Container.DataItem, "Name") %></a></b> <%# ForumFormatter.FormatUsersViewingForum( (Forum) Container.DataItem ) %>
								<br />
								<span class="txt5"></span><%# DataBinder.Eval(Container.DataItem, "Description") %><%# ForumFormatter.FormatSubForum( (Forum) Container.DataItem ) %></span>
							</td>
							<td class="fh4" align="center" width="175">
								<%# ForumFormatter.FormatLastPost( (Forum) Container.DataItem, (bool) true ) %>
							</td>
							<td class="fh3" align="center" width="64">
								<%# Formatter.FormatNumber( ((Forum) Container.DataItem).TotalThreads ) %>
							</td>                   						
							<td class="fh3" align="center" width="65">
								<%# Formatter.FormatNumber( ((Forum) Container.DataItem).TotalPosts ) %>
							</td>
							
							
							<td class="fh3" align="center" width="65">
								<a title="<%# GetRoomInfo(Container.DataItem).Tooltip %>" href='<%=ResolveUrl("~/CuteChatControls/AspNetForums2ChatRoom.Aspx")%>?ForumID=<%# ((Forum) Container.DataItem).SectionID %>' target=_blank>
									<img src='<%=ResolveUrl("~/CuteChatControls/forum_chat.gif")%>' border=0> (<%# GetRoomInfo(Container.DataItem).OnlineCount %>)
								</a>
							</td>
						</tr>
			</ItemTemplate>
		</CSD:ForumRepeater>							
					</table>
					</div>		
	</ItemTemplate>
</asp:Repeater>

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

11-22-2005, 12:58 PM 12863 in reply to 12861

Rich Wallace
Joined on 11-18-2005
Posts 10

Re: New Install -- Issues

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Hi Adam,

I have a single community at one URL. My fellow admin, when I login under her account or when seeing it from her PC, cannot see the chat icon, nor can she see the 'Chat Admin' link whereas, I see everything fine. My basic 'Registered Users' see the chat icon with no issues either. I'm beginning to wonder if her account is corrupt somehow, which I know your staff doesn't' support but I'll look into that on my end.

My second question was...is there a way all registered users can be added to each others contacts in the Web Messenger rather than having them do a manual 'Add Contact' for all users? Can I do a trigger for this in SQL or is there something out of the box I can configure to make this happen?

Thanks!

-Rich