Support forums - Skype Phone Number Formatting

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Skype Phone Number Formatting

Last post 12-12-2007, 3:17 PM by Adam. 5 replies.


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12-12-2007, 8:47 AM 35775

redman
Joined on 12-12-2007
London, England
Posts 9

Skype Phone Number Formatting

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Hi All,

We have built a CMS using Cute Editor, and seem to have an issue where skype formatting has made it's way into the editor and saved. We are pretty sure that we have only generated content from within the editor or copied and pasted code from Dreamweaver and never copied and pasted from a browser.

The skype toolbar seems to format phone numbers on web pages and we have sunsequently switched these off these toolbars.

Any ideas/thoughts welcome?

Mark

Mark Redman
Made4Print Limited

12-12-2007, 10:09 AM 35780 in reply to 35775

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Skype Phone Number Formatting

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Mark,

Can you try the following example?

http://cutesoft.net/example/general.aspx

Keep me posted

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asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

12-12-2007, 10:27 AM 35781 in reply to 35780

redman
Joined on 12-12-2007
London, England
Posts 9

Re: Skype Phone Number Formatting

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Hi Adam,

Thanks for the response.

The problem exists in your example:

Steps to reproduce (with skype toolbar installed):

1) Go to demo

2) Enter Phone Number in format accepted by skype (here in the UK format: 020 0000 0000)

3) Press Submit

4) Skype link appears in Editor

5) Click html mode and Skype code is in the html

Apart from uninstall/remove the skype toolbar can this be disabled/prevented?

Thanks

Mark Redman

Mark Redman
Made4Print Limited

12-12-2007, 12:26 PM 35782 in reply to 35781

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Skype Phone Number Formatting

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Mark,

I don't have this problem. I think that's because I don't installed skype toolbar.

12-12-2007, 2:39 PM 35785 in reply to 35782

redman
Joined on 12-12-2007
London, England
Posts 9

Re: Skype Phone Number Formatting

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Hi,

Adam:-

That is obviously correct, you would indeed not have this problem without the Skype toolbar installed.

1) Apart from uninstall/remove the skype toolbar can this be disabled/prevented?

2) Have any of your customers has this issue before

Rest of World:-

Has anyone encountered this? and has anyone found a way of preventing the skype toolbar changing the contents of the editor.

In any case this is a known issue for customers using the editor, and the only current work-around I know is to remove the Skype toolbar.

Hope this helps and all comments welcome.

Mark Redman

Mark Redman
Made4Print Limited

12-12-2007, 3:17 PM 35788 in reply to 35785

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Skype Phone Number Formatting

Reply Quote

Mark,

Click on the "Tools" menu, and select "Manage Add-Ons" -> "Enable or Disable Add-Ons".
Locate the add-on named "Skype add-on (mastermind)" (or similar) and select it.
Below the add-on list, click on the "Disable" option to disable this add-on.
Click ok, and close all Internet Explorer windows.