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License not valid any longer.

Last post 10-17-2007, 8:55 AM by Adam. 3 replies.


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10-16-2007, 7:06 PM 34345

rutledj
Joined on 03-23-2007
Posts 28

License not valid any longer.

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I recently upgraded to vers 6 (from 5) and now I'm getting the message that my license has expired. Can anyone tell me what I need to do?

Rut

10-16-2007, 10:38 PM 34349 in reply to 34345

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: License not valid any longer.

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Rut,

http://cutesoft.net/developer+guide/scr/Troubleshooting.htm

2. You have your own License File, but you are using an Evaluation License file.

Solution:

Please find the license file we sent to you upon purchase, and upload it to your server. If you are unable to find the license file, email us and specify the email address used for purchasing in your response.

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10-17-2007, 6:42 AM 34362 in reply to 34349

rutledj
Joined on 03-23-2007
Posts 28

Re: License not valid any longer.

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I tried putting the original in the directory but it didn't work, same error. I noticed there is a app_licenses.dll in there. Does that need to get updated also?

10-17-2007, 8:55 AM 34371 in reply to 34362

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: License not valid any longer.

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Can you post the detailed error message?