Hi,

 

I have integrated CuteChat LiveSupport in my online application. When operators are offline, i get the feedback popup, but when i press send it says: "Failed to send message ! User not found :XXX" (for any username), and the usernames are the ones i use to login in my application (these users are in a separate DB)

The allow anonymous option is enabled, but i`m not really sure that`s the problem

Any ideea to solve or bypass this problem will be appreciated.

 

Thanks, Alex