Cute Live Support - Client operator error

Last post 07-26-2007, 4:16 PM by Adam. 1 replies.
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  •  07-26-2007, 3:00 AM 31902

    Cute Live Support - Client operator error

    I have downloaded free version of Cute live support tool from your website. I integrated this live support tool with my one of Intranet website. WHen i am trying to login into the oprator software, it is giveing some error. The error page is as follows..
     

    System.InvalidOperationException: Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
    The request failed with the error message:
    --
    <html>
        <head>
            <title>Parser Error</title>
            <style>
             body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
             p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
             b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
             H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
             H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
             pre {font-family:"Lucida Console";font-size: .9em}
             .marker {font-weight: bold; color: black;text-decoration: none;}
             .version {color: gray;}
             .error {margin-bottom: 10px;}
             .expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
            </style>
        </head>

        <body bgcolor="white">

                <span><H1>Server Error in '/IIS' Application.<hr width=100% size=1 color=silver></H1>

                <h2> <i>Parser Error</i> </h2></span>

                <font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">

                <b> Description: </b>An error occurred during the parsing of a resource required to service this request.   Please review the following specific parse error details and modify your source file appropriately.
                <br><br>

                <b> Parser Error Message: </b>Could not create type 'CuteSoft.Chat.ChatWebService'.<br><br>

                <b>Source Error:</b> <br><br>

                <table width=100% bgcolor="#ffffcc">
                   <tr>
                      <td>
                          <code><pre>

    <font color=red>Line 1:  <%@ WebService Language="c#" Class="CuteSoft.Chat.ChatWebService" %>
    </font></pre></code>

                      </td>
                   </tr>
                </table>

                <br>

                <b> Source File: </b> /iis/Livesupport/CuteSoft_Client/CuteChat/ChatWebService.asmx<b>    Line: </b> 1
                <br><br>

                <hr width=100% size=1 color=silver>

                <b>Version Information:</b> Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.42

                </font>

        </body>
    </html>
    <!--
    [HttpParseException]: Could not create type 'CuteSoft.Chat.ChatWebService'.
       at System.Web.UI.SimpleWebHandlerParser.GetType(String typeName)
       at System.Web.UI.SimpleWebHandlerParser.GetTypeToCache(Assembly builtAssembly)
       at System.Web.Compilation.SimpleHandlerBuildProvider.GetGeneratedType(CompilerResults results)
       at System.Web.Compilation.BuildProvider.CreateBuildResult(CompilerResults results)
       at System.Web.Compilation.BuildProvider.GetBuildResult(CompilerResults results)
       at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath)
       at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
       at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
       at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath)
       at System.Web.UI.WebServiceParser.GetCompiledType(String inputFile, HttpContext context)
       at System.Web.Services.Protocols.WebServiceHandlerFactory.GetHandler(HttpContext context, String verb, String url, String filePath)
       at System.Web.HttpApplication.MapHttpHandler(HttpContext context, String requestType, VirtualPath path, String pathTranslated, Boolean useAppConfig)
       at System.Web.HttpApplication.MapHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
    -->
    --.
       at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
       at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
       at CuteSoft.Chat.WinClient.ChatWebService.SupportLogin(String username, String password)
       at LiveSupport.LoginForm.button1_Click(Object sender, EventArgs e)
       at System.Windows.Forms.Control.OnClick(EventArgs e)
       at System.Windows.Forms.Button.OnClick(EventArgs e)
       at System.Windows.Forms.Button.PerformClick()
       at System.Windows.Forms.Form.ProcessDialogKey(Keys keyData)
       at System.Windows.Forms.TextBoxBase.ProcessDialogKey(Keys keyData)
       at System.Windows.Forms.Control.PreProcessMessage(Message& msg)
       at System.Windows.Forms.Control.PreProcessControlMessageInternal(Control target, Message& msg)
       at System.Windows.Forms.Application.ThreadContext.PreTranslateMessage(MSG& msg)


    ************** Loaded Assemblies **************
    mscorlib
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    LiveSupport
        Assembly Version: 1.0.0.0
        Win32 Version: 1.0.0.0
        CodeBase: file:///C:/Program%20Files/CuteSoft/LiveSupport/LiveSupport.exe
    ----------------------------------------
    System.Windows.Forms
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Drawing
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System.Configuration
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    CuteSoft.Chat.WinClient
        Assembly Version: 3.0.0.0
        Win32 Version: 1.0.0.0
        CodeBase: file:///C:/Program%20Files/CuteSoft/LiveSupport/CuteSoft.Chat.WinClient.DLL
    ----------------------------------------
    System.Web.Services
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
    ----------------------------------------
    System.Xml
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    6onaatw-
        Assembly Version: 3.0.0.0
        Win32 Version: 2.0.50727.42 (RTM.050727-4200)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
        <system.windows.forms jitDebugging="true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.

  •  07-26-2007, 4:16 PM 31932 in reply to 31902

    Re: Cute Live Support - Client operator error

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