Support forums - Run as standalone application

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Run as standalone application

Last post 02-28-2007, 9:37 AM by Adam. 3 replies.


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02-26-2007, 7:25 AM 26958

Marc-Andre
Joined on 02-26-2007
Posts 2

Run as standalone application

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Greetings,

I would like to know if its possible to run LiveSupport as a standalone web application with its own global.asax file.

Our current setup has the following structure:

localhost/website
localhost/website/CuteSoft_Client

And we would like to have CuteSoft_Client as a separate application to be able to use it without having to recopy the entire folder in each website.

localhost/website
localhost/CuteSoft_Client

Thanks.

02-26-2007, 10:28 AM 26961 in reply to 26958

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Run as standalone application

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Marc-Andre,

You need to have a mini portal to allow you register the user and set up operators.

The Cute Live Support portal is an open source mini portal. You can modify it to meet your requirements.

http://cutesoft.net/downloads/folders/current_releases/entry21855.aspx

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

02-28-2007, 7:31 AM 27012 in reply to 26961

Marc-Andre
Joined on 02-26-2007
Posts 2

Re: Run as standalone application

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Is there a way to configue the application you refered in your previous post to support different login techniques? Basicaly we'd like to implement login functionality like in the DNN & Community Server editions of Live Support, that is, to log on to the site using a custom login process, and keep the user identified when he opens up live support, all that while maintaining the Live Support as a standalone application with its own global.asax and web.config, in a separate IIS Virtual Directory.

From what I've seen, its possible to support the DNN & Community Server like login, but it requires the LiveSupport to be integrated to the website using the live support, and therefore can't be a standalone application, is that correct?

Thanks.

02-28-2007, 9:37 AM 27027 in reply to 27012

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Run as standalone application

Reply Quote

Marc-Andre,

If you have your own membership, you don't need standalone application.

Cute Live Support was built with the idea of extensibility in mind. Developers can easily integrate Cute Live Support with any membership database (e.g. portal or forums database). So users can chat with their existing screen names and profiles. No need to recreate everything you already have in place.

To help you quickly use the Cute Live Support in your ASP.NET applications, CuteSoft team has finished the integrations for Cute Live Support standalone, DotNetNuke, Community Server, Snitz Forum(ASP), Rainbow Portal, IbuySpy and Community Starter Kit.

If your portal is not based on the above projects, Cute Live Support easy integration feature offer you an interface to allow users auto-login chat room without entering username and password again once they've logged in your portal or forum.

http://cutesoft.net/ASP.NET+Chat/Developer-Guide/integration_overview.htm