Support forums - Vista x64 error

Vista x64 error

Last post 01-04-2007, 9:48 AM by Adam. 1 replies.


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Hi,

I try to run the Life Support client and I get an exception when a customer connects:

I fired the debugger and I get this:

Access to the path 'C:\Program Files (x86)\CuteSoft\LiveSupport\ipcache.xml' is denied.

I guess the application is trying to modify a file in Program Files and you can't do that in Vista anymore.

Thanks,

Corneliu.

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Corneliu,

"Access to the path 'C:\Program Files (x86)\CuteSoft\LiveSupport\ipcache.xml' is denied"

This is a permission problem. Please note that LiveSupport operator UI has not been fully tested in Vista.