Caching of Operators-Data

Last post 12-22-2006, 2:05 AM by Retro. 3 replies.
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  •  12-07-2006, 5:47 AM 24953

    Caching of Operators-Data

    Hello,

    what values does the chat-api cache?

    is it possible to avoid or deactive this caching of operator-data?

    i have problems to create or kill operators without restarting iis

    also i can't change settings of the chat (for example display bold-button on customer form) without restarting iis.

    best regards
    Retro

  •  12-12-2006, 9:16 AM 25061 in reply to 24953

    Re: Caching of Operators-Data

    Hello.

    i got into the same problem. If I want to change operators password i need to reset my iis.
    How could this be fixed?

    The same thing happens with settings.

    I really need this to be fixed, because i cant reset my iis in case of changing passworde etc.!!

    Thank you!

    Regards,
    uwe

  •  12-14-2006, 10:44 AM 25122 in reply to 25061

    Re: Caching of Operators-Data

    Hi Uwe,

    Try to delete the operator completely and  set up a new one ;)

    i haven't tested it yet

    Best regards
    Chris

  •  12-22-2006, 2:05 AM 25308 in reply to 25122

    Re: Caching of Operators-Data

    @Adam

    is it possible to deactivate the caching of operator-settings and common-settings of LiveSupport?

    it's not possible for us do restart our iis after every change of settings.

    best regards
    Chris

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