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HTML issue-continued

Last post 10-20-2006, 7:42 AM by dream2004. 10 replies.


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10-14-2006, 11:11 AM 23576

dream2004
Joined on 03-11-2005
Posts 92

HTML issue-continued

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Adam,

I want CuteSoft stop changing the HTML across any browser (FireFox, IE etc,), this is causing lot of waste of our time and resources ....

Here are two examples from our many many disgrunted registered users:

http://www.channelmax.net/users/ktsaddedvalues/Auctions/aztecsp.htm

http://www.channelmax.net/users/ktsaddedvalues/Auctions/chateaudip.htm

Please try using your demo (FireFox and IE)

http://cutesoft.net/example/general.aspx

I would request you fix the product or guide me though so that CuteSoft leaves the HTML alone ... Couple of days back we upgraded to 5.3, cleared cache from any computer that is using it.

PS: We have set DisableAutoFormatting to true for last 18 months

Thanks

Paul

10-14-2006, 4:09 PM 23578 in reply to 23576

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: HTML issue-continued

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Paul,

Can you explain the problems in more details?

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

10-15-2006, 1:01 PM 23588 in reply to 23578

dream2004
Joined on 03-11-2005
Posts 92

Re: HTML issue-continued

Reply Quote

Adam,

Very simple,

step-1: Click on any of the two HTML links in FireFox and observe how it looks, Now copy the HTML from either of the following two links

http://www.channelmax.net/users/ktsaddedvalues/Auctions/aztecsp.htm

http://www.channelmax.net/users/ktsaddedvalues/Auctions/chateaudip.htm

Step-2: Open CuteSoft Demo in FireFox

http://cutesoft.net/example/general.aspx

Step-3: Paste the HTML copied from step-1 to the HTML tab. You will see the HTML is distorted.

Please try in IE too.

Thanks
Paul

10-16-2006, 1:54 PM 23613 in reply to 23588

dream2004
Joined on 03-11-2005
Posts 92

Re: HTML issue-continued

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BUMP !!

10-17-2006, 12:47 AM 23619 in reply to 23613

dream2004
Joined on 03-11-2005
Posts 92

Re: HTML issue-continued

Reply Quote

Adam,

Since you have not replied, I am assuming that you are working on fixing this bug, please provide an ETA so that I can communicate with my users ...

Thanks
Paul

10-17-2006, 8:24 PM 23652 in reply to 23619

dream2004
Joined on 03-11-2005
Posts 92

Re: HTML issue-continued

Reply Quote

Adam,

Your silence is very suprising, you are always communicating .. what is the deal on the error, what should we communicate to our users ? Are you guys fixing it ?

Thanks
Paul

10-18-2006, 11:02 AM 23670 in reply to 23652

dream2004
Joined on 03-11-2005
Posts 92

Re: HTML issue-continued

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Adam,

Please update .. We need transparency ... so that we can continue our business, plan for alternative if needed ...

Thanks

Paul

10-19-2006, 1:21 AM 23695 in reply to 23670

dream2004
Joined on 03-11-2005
Posts 92

Re: HTML issue-continued

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BUMP !!! Urgent ...

How can I contact you directly ... do you have a phone ? or direct email ? You seem to be missing the urgency ....

10-19-2006, 1:52 PM 23714 in reply to 23588

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: HTML issue-continued

Reply Quote

dream2004:

Adam,

Very simple,

step-1: Click on any of the two HTML links in FireFox and observe how it looks, Now copy the HTML from either of the following two links

http://www.channelmax.net/users/ktsaddedvalues/Auctions/aztecsp.htm

http://www.channelmax.net/users/ktsaddedvalues/Auctions/chateaudip.htm

Step-2: Open CuteSoft Demo in FireFox

http://cutesoft.net/example/general.aspx

Step-3: Paste the HTML copied from step-1 to the HTML tab. You will see the HTML is distorted.

Please try in IE too.

Thanks
Paul

Paul,

I don't know which part of your HTML is changed by CuteEditor.

Your HTML code looks ok to me.

If possible, I suggest you create a piece of HTML code which can demonstrate the problems and send it to me. I am not familar with your content. It's hard to debug your whole page.

Adam@CuteSoft.net.

10-19-2006, 1:52 PM 23715 in reply to 23588

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: HTML issue-continued

Reply Quote

dream2004:

Adam,

Very simple,

step-1: Click on any of the two HTML links in FireFox and observe how it looks, Now copy the HTML from either of the following two links

http://www.channelmax.net/users/ktsaddedvalues/Auctions/aztecsp.htm

http://www.channelmax.net/users/ktsaddedvalues/Auctions/chateaudip.htm

Step-2: Open CuteSoft Demo in FireFox

http://cutesoft.net/example/general.aspx

Step-3: Paste the HTML copied from step-1 to the HTML tab. You will see the HTML is distorted.

Please try in IE too.

Thanks
Paul

Paul,

I don't know which part of your HTML is changed by CuteEditor.

Your HTML code looks ok to me.

If possible, I suggest you create a piece of HTML code which can demonstrate the problems and send it to me. I am not familar with your content. It's hard to debug your whole page.

Adam@CuteSoft.net.

10-20-2006, 7:42 AM 23736 in reply to 23715

dream2004
Joined on 03-11-2005
Posts 92

Re: HTML issue-continued

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OK >>

I will send you screenshot to your Aadmin account ...