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Why CuteSoft changes my HTML ?

Last post 10-13-2006, 1:07 PM by Adam. 20 replies.

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10-04-2006, 10:57 AM 23340

dream2004
Joined on 03-11-2005
Posts 92

Why CuteSoft changes my HTML ?

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Adam,

(1) Why does CuteSoft change "<td>" into "<td style="border: 1px dashed rgb(127, 124, 117);">" ??? The change creates a dashed border which I do not really care for.

(2) Why does CuteSoft delete my <body> tag in which I specify my link colours? <body link="#00ffff" vlink="#7777ff" alink="#ff00ff"> gets totally deleted ?

Thanks

Paul

10-04-2006, 11:32 AM 23341 in reply to 23340

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Why CuteSoft changes my HTML ?

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Paul,

Not sure which version you are using. Can you try the following demo?

http://cutesoft.net/example/general.aspx

http://cutesoft.net/example/Edithtml.aspx

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

10-04-2006, 11:44 AM 23342 in reply to 23341

dream2004
Joined on 03-11-2005
Posts 92

Re: Why CuteSoft changes my HTML ?

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This happens in FF, not in IE .. I should have mentioned it.

Thanks

Paul

10-04-2006, 1:47 PM 23347 in reply to 23342

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Why CuteSoft changes my HTML ?

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Paul,

Have you tried the above examples using Firefox?

It works for me.

This example is running version 5.3.

Keep me posted

10-04-2006, 5:44 PM 23354 in reply to 23347

guest
Joined on 06-03-2005
Posts 7

Re: Why CuteSoft changes my HTML ?

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I am using the popular browser Firefox, version 1.5.0.7 running on Suse Linux 10.0.

I went to http://cutesoft.net/example/general.aspx, pressed the HTML button and pasted in my original code, then I pressed Preview, then pressed HTML. At this point the dashed code appeared and I saved a copy.

Next I pressed 'Normal' then pressed HTML. At this point the code I call 'tbody code' appeared. It does not have dashed lines but has added 4 <tbody> statements.

Apparantly there are two versions of modified code. Wich one is displayed in HTML mode depends on if you have most recently used 'Preview' or 'Normal' button.

My original code:
http://217.10.138.196/~uks26082/cutesoft/data-cable-etrex-uk.htm

The dashed code:
http://217.10.138.196/~uks26082/cutesoft/data-cable-dashed.htm

The tbody code:
http://217.10.138.196/~uks26082/cutesoft/data-cable-tbody.htm

10-10-2006, 11:31 AM 23455 in reply to 23354

dream2004
Joined on 03-11-2005
Posts 92

Re: Why CuteSoft changes my HTML ?

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Adam ...

This is very very high priority .. Please give an answer .. Our firefox users have been badly impacted and don't know what to do ....

Thanks
Paul

10-10-2006, 12:39 PM 23459 in reply to 23455

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Why CuteSoft changes my HTML ?

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Paul,

Please download the following file:

Http://CuteSoft.net/download/cuteeditor_gecko.js.zip

After extract the zip file, please copy cuteeditor_gecko.js to CuteSoft_Client\CuteEditor folder.

To remove TBODY tags please set Editor.RemoveTBODYTag Property to true.

Editor.RemoveTBODYTag Property

By default browser HTML parser automatically insert TBODY tag after any TABLE tag. When this property is set to true, CuteEditor strips out the TBODY tags.

10-11-2006, 10:38 PM 23501 in reply to 23459

dream2004
Joined on 03-11-2005
Posts 92

Re: Why CuteSoft changes my HTML ?

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Adam,

Wanted to understand .. Is this a current bug that will be fixed with this new file ?

Thanks
Paul

10-11-2006, 10:56 PM 23502 in reply to 23501

dream2004
Joined on 03-11-2005
Posts 92

Re: Why CuteSoft changes my HTML ?

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I have put that new file in, but now "HTML" tab will not work in FireFox .. please help, I am very negatively impacted, and tons of sellers who use ChannelMAX in FireFox.

Nothing happens when clicked on the "HTML" tab, it always remains in "Normal" tab, it works fine in IE.

Thanks
Paul

10-11-2006, 11:29 PM 23503 in reply to 23502

dream2004
Joined on 03-11-2005
Posts 92

Re: Why CuteSoft changes my HTML ?

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Adam,

With the new file that you sent, another thing is screwed up while using FireFox.

The cuteeditor will not load the content in one try, I will have to refresh quite a few times .. Please solve this ASAP ... This is a critical issue for my application.

10-12-2006, 12:48 AM 23506 in reply to 23503

dream2004
Joined on 03-11-2005
Posts 92

Re: Why CuteSoft changes my HTML ?

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I found something more ..

The screen comes empty (which was working fine before this new file) in FireFox, I will have to click on the "HTML" tab to show the content, but HTML tab shows the NORMAL view rather that HTML view..

This FF only problem .. not IE

10-12-2006, 1:07 AM 23507 in reply to 23506

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Why CuteSoft changes my HTML ?

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Step 1. Download the control again.

http://cutesoft.net/downloads/default.aspx

Step 2. Clear your firefox browser cache

Step 3. Run the example or create an example to test Cute Editor.

10-12-2006, 11:08 AM 23518 in reply to 23507

dream2004
Joined on 03-11-2005
Posts 92

Re: Why CuteSoft changes my HTML ?

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SORRY ..

This is really big impact on the application, we expected a warning with such a major bug ..

10-12-2006, 12:50 PM 23524 in reply to 23518

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Have you checked my answer?

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dream2004:

SORRY ..

This is really big impact on the application, we expected a warning with such a major bug ..

Have you checked my answer?

10-12-2006, 1:34 PM 23530 in reply to 23524

dream2004
Joined on 03-11-2005
Posts 92

Re: Have you checked my answer?

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Adam,

I believe I understood your answer, correct me what portion I didn't understand ...

When you have 500 plus users using the system, and communicating with them in such a short notice is a BIG BIG hassle .. Most of my sellers already complaining ... That is not kind of application we promise to sellers when they register.

That is why advance notice would have been very helpful .. You asked us to download the file in 23459 in reply to 23455, but ignored or forgot to warn of the potential adverse impact on the application, which you are telling in 23507 in reply to 23506, after we faced the issue.

Thanks

Paul

10-12-2006, 1:53 PM 23531 in reply to 23502

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Why CuteSoft changes my HTML ?

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dream2004:
I have put that new file in, but now "HTML" tab will not work in FireFox ..

Do you have problems with this example?

http://cutesoft.net/example/general.aspx

Do you have problems with the examples included in the download pacakge?

What's kind of error did you get?

Have you cleared your browser cache while testing?

10-12-2006, 4:43 PM 23541 in reply to 23531

dream2004
Joined on 03-11-2005
Posts 92

Re: Why CuteSoft changes my HTML ?

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This example cannot be used .... The HTML to cute editor is loaded from a aspx.cs page, it loads fine IE, not in FireFox ...

Problems:

1) HTML will not load into the CuteEditor when loaded from .NET code behind

2) When "HTML" tab is clicked, NOTHING happens, does not show the HTML of the content, remains in normal mode ,,

Q) Do you have a phone I can call ? This is killing us !!! We desperately need direct support !!

I want to give you acess to www.ChannelMAX.Net and see problem I have in FireFox

PS: It was fine until I loaded the last .js.aspx file.

10-12-2006, 4:55 PM 23542 in reply to 23541

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

If you can't duplicate the problems in the example files

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dream2004,

If you can't duplicate the problems in the example files, we need to find a method to figure out what's wrong.

Method 1:

Create a simple aspx page which can demonstrate the problems and send it to us.

Method 2:

Set up a simple online demo which can demonstrate the problems and send it the URL. And set up ftp access to your site and send it to me.

In this simple online demo, please just keep Cute Editor in the page.

10-12-2006, 5:02 PM 23543 in reply to 23542

dream2004
Joined on 03-11-2005
Posts 92

Re: If you can't duplicate the problems in the example files

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I will send you a flash video demo that will show you the problem ..

Appreciate your help !! Much needed and truely appreciated !!

10-13-2006, 9:38 AM 23554 in reply to 23543

dream2004
Joined on 03-11-2005
Posts 92

Re: If you can't duplicate the problems in the example files

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Morning Adam,

We downloaded the version 5.3, cleared the cache in FireFox and its working now. We are in the process of notifying our registered users to clear the cache for FireFox.

Thanks

Paul

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