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Toolbar icons display locally, but not remotely...

Last post 05-31-2006, 11:11 AM by Adam. 6 replies.


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05-30-2006, 6:59 AM 19600

Gauguin
Joined on 05-30-2006
Posts 3

Toolbar icons display locally, but not remotely...

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Hi
I have installed CuteEditor v.5+ on my client's site, and it works perfectly on my local server, but will not display the toolbar icons in the remote server ASP.NET 1.1, athough the icons placeholders are functional.

Does anyone know what the problem could be.

W

05-30-2006, 11:27 AM 19604 in reply to 19600

psmithgr
Joined on 01-20-2006
Posts 7

Re: Toolbar icons display locally, but not remotely...

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Have you looked at the View Source to compare the src tags between localhost & the remotely-viewed page? I've seen this happen when the editor is given fully-qualified local paths to things in the config settings.

05-30-2006, 1:15 PM 19612 in reply to 19604

Gauguin
Joined on 05-30-2006
Posts 3

Re: Toolbar icons display locally, but not remotely...

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Yes the path is relative and seems correct. See below:

<img Command="JustifyLeft" width="20" height="20" class="CuteEditorButton" src="/CuteSoft_Client/CuteEditor/Themes/Custom/Images/left.gif.aspx" title="Left Justify" />

If I add the domain name before /CuteSoft_Client/..... and remove the .aspx appended to the image, the image appear in the browser. So I am certain all the graphic are present on the server and that they are not corrupted.

I know that the .aspx suffix is a weird thing to have at the end of a graphic and I don't know why it is there, but it is also present in the source code of the page on my local centre and that doesn't stop the icons from showing.

W

05-30-2006, 1:23 PM 19613 in reply to 19612

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Toolbar icons display locally, but not remotely...

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Try set Editor.UseHttpHandlerCacheImages Property to false.

Editor.UseHttpHandlerCacheImages Property

By default Cute Editor will use HttpHandler process the image files on the server side. You can turn this feature off by setting this property to false.

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05-30-2006, 4:39 PM 19622 in reply to 19613

Gauguin
Joined on 05-30-2006
Posts 3

Re: Toolbar icons display locally, but not remotely...

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Hi Adam

Many thanks for your help, that did it...

W

05-31-2006, 3:32 AM 19650 in reply to 19622

luckyhuss
Joined on 03-01-2006
Posts 12

Re: Toolbar icons display locally, but not remotely...

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I think that in the next release of cutesoft, they should set UseHttpHandlerCacheImages to false by default cuz I guess that's a problem which many users of cutesoft get.

Don't u think Adam?

~Luckyhuss

05-31-2006, 11:11 AM 19664 in reply to 19650

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Toolbar icons display locally, but not remotely...

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Luckyhuss,

To improve the loading speed, Cute Editor use HttpHandler process the image files on the server side to improve the loading speed. You can turn this feature off by setting this property to false.

We will continue investigating this issue and find a better solution in the next version.