Support forums - Safari problem with editor without content

Support forums » Products » Cute Editor for .NET » Re: Safari problem with editor without content

Safari problem with editor without content

Last post 06-28-2006, 3:30 AM by Sajjan. 23 replies.

Page 1 of 2 (24 items) 1 2 Next >
	Sort Posts: Previous Next

05-04-2006, 10:46 AM 18809

davidMi
Joined on 03-14-2005
Posts 13

Safari problem with editor without content

Reply Quote

I am attempting to use the editor with Safari 2.0.3.

When the editor first loads and has no content yet, it looks like you are generating a <DIV></DIV>. With this as the default content, the cursor cannot be placed in the editor text area and the editor will not accept any input.

I am able to duplicate this problem on the demo site by removing the content and changing the content to just contain <DIV></DIV> from the HTML View. If I remove the <DIV></DIV> then everything works correctly.

Is there a way to prevent the <DIV></DIV> from being generated for the default initial content?

05-04-2006, 1:22 PM 18816 in reply to 18809

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Safari problem with editor without content

Reply Quote

davidMi,

I can reproduce this problem. We will fix it in the coming version 5.3.

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

05-04-2006, 2:48 PM 18824 in reply to 18816

davidMi
Joined on 03-14-2005
Posts 13

Re: Safari problem with editor without content

Reply Quote

Any estimated date when that release will be shipped? That's a major problem that prevents the use of your control on Safari, but we have already integrated your editor in many places on our site and have Safari users expecting it to work. Is there any workaround you could suggest while we are waiting for the release?

05-04-2006, 3:14 PM 18825 in reply to 18824

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Safari problem with editor without content

Reply Quote

This is a temp workaround:

http://CuteSoft.net/download/cuteeditor_safari.js.zip

05-04-2006, 7:41 PM 18844 in reply to 18825

davidMi
Joined on 03-14-2005
Posts 13

Re: Safari problem with editor without content

Reply Quote

I'm not sure what I'm supposed to do with that. Is it a replacement for the jscript that is generated for your editor? Should I just include it in a <script></script> tag at the end of any page that include the CuteSoft control?

05-04-2006, 7:55 PM 18846 in reply to 18844

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Safari problem with editor without content

Reply Quote

Extract the file and copy it to CuteSoft_Client\CuteEditor folder.

05-18-2006, 6:29 PM 19308 in reply to 18846

shland
Joined on 03-12-2005
Posts 33

Re: Safari problem with editor without content

Reply Quote

I just downloaded and installed your latest 5.3 version, and I am using Safari 1.3, and I still have this problem... the editor appears to load itself, but content that should appear in the editor window does not, and I can't type anything in the window. This also happens with your demos.

Sheryl

05-18-2006, 6:52 PM 19309 in reply to 19308

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Safari problem with editor without content

Reply Quote

Sheryl,

We are investigating the safari 1.3 issue and will post an update soon.

05-19-2006, 12:29 AM 19317 in reply to 19309

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Safari problem with editor without content

Reply Quote

Guys,

We've fixed this bug. Please download the control again.

05-31-2006, 10:22 AM 19662 in reply to 19317

tvreelan
Joined on 03-29-2006
Posts 9

Re: Safari problem with editor without content

Reply Quote

Hey Adam,

I'm seeing the same issue that Sheryl did in my application. I'm using Safari 2.0.3 and 5.3 of your editor. The other thing I'm seeing that's odd on a MAC is that IE will only load the HTML version of the copy with no toolbar or anything. Since our users prefer to use Safari I'm not as concerned about IE though. You example pages appear fine

so I'm confused on why this is happening.

How should we be populating the content of the editor when the page is loading - I'm currently just setting the .Text value to what was previously saved. Is there anything else that needs to be done?

Thanks,

Ted

05-31-2006, 12:09 PM 19674 in reply to 19662

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Safari problem with editor without content

Reply Quote

Ted,

>>How should we be populating the content of the editor when the page is loading - I'm currently just setting the .Text value to what was previously saved. Is there anything else that needs to be done?

That's correct. Nothing else need to be done.

Can you download the control again?

Maybe you are not using the latest build (05-24-2006).

Keep me posted

05-31-2006, 1:43 PM 19680 in reply to 19674

tvreelan
Joined on 03-29-2006
Posts 9

Re: Safari problem with editor without content

Reply Quote

Hey Adam,

I re-downloaded and copied the CuteSoft_Client and assembly dll's into the web application (.net 1.1 by the way). I'm still seeing the same issue in Safari (toolbars loaded ok, but no content and unable to edit the text area). The same page loaded on my PC using IE6 shows the content fine.

Ted

05-31-2006, 2:04 PM 19682 in reply to 19680

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Safari problem with editor without content

Reply Quote

Ted,

Try clean the browser cache and try again.

05-31-2006, 2:48 PM 19695 in reply to 19682

tvreelan
Joined on 03-29-2006
Posts 9

Re: Safari problem with editor without content

Reply Quote

Ok,

I found something that might be helpful in figuring this out. I hard coded the setting of the .Text value to "test hardcoded input <b>from</b> source code." Now, when running under IE on my PC I see just that text. However, when running on MAC/Safari, it's blank and uneditable. When I view the page source within Safari I find the input field (after the IFrame) has the following value "t#9#7t hardc#5d#9d input #1b#2fr#5m#1/b#2 #7#5urc#9 c#5d#9..."

Does that tell you anything?

Ted

06-01-2006, 11:33 AM 19723 in reply to 19695

tvreelan
Joined on 03-29-2006
Posts 9

Re: Safari problem with editor without content

Reply Quote

Adam,

I appears that the content is being sent to the browser (in the hidden field), but it is not getting decoded/loaded into the textarea (or whatever) - I'm assuming this happens via javascript.

Ted

06-08-2006, 1:41 PM 19922 in reply to 19682

tvreelan
Joined on 03-29-2006
Posts 9

Re: Safari problem with editor without content

Reply Quote

Any progress in this bug?

Thanks,

Ted

06-08-2006, 1:47 PM 19923 in reply to 19723

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Safari problem with editor without content

Reply Quote

Ted,

Can you try the following example and let me know the result?

http://cutesoft.net/example/general.aspx

The above example has been tested using safari 1.3 and 2.0.

06-10-2006, 3:50 PM 19998 in reply to 19923

justin thomas
Joined on 03-13-2006
Posts 7

Re: Safari problem with editor without content

Reply Quote

Does the latest build fix this bug? Can it be downloaded from your "Trials" section and copied over with our current license?

Thanks,

- Justin

06-10-2006, 4:02 PM 19999 in reply to 19998

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Safari problem with editor without content

Reply Quote

Justin,

Yes, just make sure you use your official license file instead of the trial license file.

06-10-2006, 4:09 PM 20000 in reply to 19999

justin thomas
Joined on 03-13-2006
Posts 7

Re: Safari problem with editor without content

Reply Quote

Thanks, works great in Safari now. In firefox when centering text if you double click it just right it pops up a edit "DIV" properties dialog, gonna do a search now for a fix, but if someone has a quick link, be great.

Thanks,

- Justin

Page 1 of 2 (24 items) 1 2 Next >