First the support issue, I had this problem which I will explain below, and I need a quick fix so I went to the "live support" which now says "Coming Soon: ......

 

The issue which is just killed me today was that I staged the new site that uses CuteEditor 5 (current site uses 4.x) on my clients machine for review and  i get

Failed to load the language text from the XML file.

 

I had to update the XML on the server to run version 5, but now version 4.x if failing. What do I need to do to get the 4.x version running along side the 5.0 version?????

 

RC

Which version of MSXML2 is your server using?

 

If you know the version of MSXML2 of your server, you can easily fix it by yourself.

You need to modify the following files:

include_CuteEditor.asp
Include_GetString.asp

By default the CuteEditor is using the version 4.0

4.0  >> server.CreateObject("MSXML2.DomDocument.4.0")
4.0  >> server.CreateObject("MSXML2.DomDocument.4.0")

If your server is using 3.0

 

3.0  >> server.CreateObject("MSXML2.DomDocument.3.0")
3.0  >> server.CreateObject("MSXML2.DomDocument.3.0")

If your server is using 2.0

 

2.0  >> server.CreateObject("MSXML2.DomDocument.2.0")
2.0  >> server.CreateObject("MSXML2.DomDocument.2.0")

 

Keep me posted

 

 

actually the call is

set doc = server.CreateObject("MSXML2.DOMDocument")

 

i will change it and see if it works

I see that Live Chat is back from the "coming Soon" world.