Does the Web Messenger Private Chat functionality (CH_MainForm.Aspx) require only a Cute Web Messenger license or does it also require a Cute Chat license?

 

Thanks,

Shawn

 

Shawn,

 

If you use the Cute Web messenger only, you don't need the Cute Chat license.

 

 

We have the Web Messenger license.  When we click on the Invite button on IM_ChatForm.aspx we get the following error message:

 

"Connection Failed: Check CuteChat General License Failed: The license for CuteChat is not valid or evaluation copy has expired."

 

What could be causing this?

 

Thanks,

Shawn

Shawn,

 

This message usually results from one of the following scenarios:

1. The 30-day free evaluation period has expired.

Solution:

• Purchase CuteEditor and we will send your own license file to unlock your copy of CuteEditor.
• Download the evaluation version from the CuteSoft site again and continue your evaluation.

 

 

2. You have your own license file. But you are using evaluation license file for some reasons.

Solution:

• Please find the license file we sent to you and upload it to your server. If you can't find the license file, email us and specify the email address used for purchasing in your email.

 

 

3. You have placed the order but haven't received the license file for some reason.

Solution:

• Email us and specify the email address used for purchasing in your email.

 

 

4. The actual domain name (or the IP address) has changed.

Solution:

• Email us and specify the email address used for purchasing in your email.