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Cute Live Support is a web based ASP.NET application and requires a Microsoft IIS
to host the application. This application has been developed using ASP.NET technology.
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Requirements |
Supported Type |
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Web server |
Operating System: Windows XP Professional, Windows 2000 Professional, Windows
Server 2003
Framework: Microsoft .NET Framework 1.x, 2.0, 3.x and 4.x
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Database |
SQL Server 2000, SQL Server 2005, SQL Server 2008, Oracle, MSDE or Access |
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Operator Console |
.NET Framework 2.0 +
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Supported Browsers
Cute Live Support supports all major browsers and platforms (both on PC and Mac,
where applicable).
Uplevel Browsers:
- Internet Explorer 5.5+;
- all Gecko-based browsers - Mozilla 1.0+, FireFox, Netscape 7+;
- Opera 8.0+.
- Safari 1.3+
- Google Chrome
Downlevel browses:
- It will render as a basic HTML UI Chat.
Frequently Asked Questions:
1. Do visitors have to download anything?
No, Live Support Chat does not require any downloads, plug-ins, or applets. The
Live Support Chat is HTML based.
2. Will this application run on a shared web hosting environment?
Yes, as long as the system requirements are met. Please make sure that you have
IIS running and Microsoft ASP.NET Version 1.0+ installed on the machine where you
want to install Cute Live Support.
3. How easy is the installation process?
It is very simple and is explained in detail in the application's user manual. Basically
all you need to do is to unzip and upload some files to the web server (BY FTP)
and update the database connection string.
4. Is Cute Live Support compatible with Microsoft Windows 7?
Cute Live Support application is fully compatible with Windows 7, Microsoft's newest
Windows release that introduces dramatic improvements for business.
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Deliver live customer support on your site!
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