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AJAX enabled live chat solution, No page refreshes
Comes with rich AJAX Based Interface allowing you to work smarter and efficiently.
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No additional software is needed.
No special plug-ins, Java Applets, DLL's or ActiveX Controls needed to be
installed to be installed by your users.
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Compelling end-user experience
Cute Live Support has one of the easiest and most intuitive user interfaces ever
created. Its unique set of features include rich text, image emoticons, sound
effects, user selected fonts, text and avatar icons, and more.
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Fast response time even on a slow connection
Only relevant information is transferred between client browser and the chat sever and only when some action by either side is required, providing for superior performance.
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Customizable Public & Private messages
Allows users change font name, style, size, and color of public and/or private messages.
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Graphical emoticons.
Sometimes, one image costs thousands words.
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File Transfer
Members can transfer file to each other.
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Status management
Change your status to available, busy or invisible.
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Typing Indicator
Both the visitor and operator know when the other party is typing a message.
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Contact management
Add Contact, delete Contact.
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Presence & Status
Able to view contact's status and presence.
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Offline Messaging Delivery
Send offline messages to contacts.
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Sound Effects
Sounds play when a new message is
received or someone enters the room
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Away Feature
Away Feature is useful when stepping away from the keyboard for a few minutes, need to answer the phone or concentrate on a private conversation so you aren't available for chat.
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Support for conversation logging.
History are perfectly kept and can be searched by admin or staff members by date range, or for specific staff or customer.
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Cross-browser compatibility
Compatible with Internet Explorer 5.0+, Netscape, and Mozilla-based browsers.
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High reliability, scalability and high load support
With a fully multi-threaded communications engine, Cute Live Support can support
hundreds of web chat rooms and thousands of visitors without any degradation in
response time.
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Full Integration with an existing user profiles database
Developers can easily integrate Cute Live Support with any membership database (e.g.
portal or forums database) so users can chat with their existing screen names
and profiles. No need to recreate everything you already have in place.
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Easy installation
Support for xcopy installation and side-by-side installation.
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Multi-language support
Localization can be set with a simple property. You can even create your own XML files or alter the included Spanish, German, and French XML files to customize how text appears.
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Firewall Support
HTTP Tunneling to work through firewalls and proxy servers.
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Upgrade information for existing customers
