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Showing page 4 of 4 (38 total posts) < 1 second(s)
  • Nudge Function

    Hi,&nbsp;I want to make sure that ''Nudge'' function is working only between agents/operators and ''chat users. When i user ''Nudge'' in Agents tab, there is no effect. &nbsp;Is this something wrong with my side or it is not available for agents? &nbsp;Can someone answer this question for me?&nbsp;Thanks in advance.&nbsp;Regards,AYM
    Posted to Cute Live Support (Forum) by AYM on August 23, 2009
  • Re: Invite one user to join another user chat conversation

    hi adam,&nbsp;yes i saw that feature in Cute Chat.&nbsp;&nbsp;Is it possible to customize in Cute Live support to provide this kind of function? We've already bought the license and we are interested in that feature. &nbsp;Is there a way to integrate this feature into Live Support?&nbsp;Thanks and rgds,AYM
    Posted to Cute Live Support (Forum) by AYM on August 21, 2009
  • Re: Invite one user to join another user chat conversation

    hi adam,&nbsp;yes i saw that feature in Cute Chat.&nbsp;&nbsp;Is it possible to customize in Cute Live support to provide this kind of function? We've already bought the license and we are interested in that feature. &nbsp;Is there a way to integrate this feature into Live Support?&nbsp;Thanks and regards,AYM
    Posted to Cute Live Support (Forum) by AYM on August 21, 2009
  • Re: Invite one user to join another user chat conversation

    Hi adam,&nbsp;Is it already available?&nbsp;&nbsp;I am not sure of how to use that function. I can only invite other operators (not the users from console) to join conversations. &nbsp;Please, can you provide me some instructions/steps how I can invite one chat user to another chat user session with an opeartor?&nbsp;Thanks and regards,AYM
    Posted to Cute Live Support (Forum) by AYM on August 20, 2009
  • Invite one user to join another user chat conversation

    Hi,&nbsp;I realized that in other products like cute chat or cute messenger, you can invite another online user to join your chat conversation.&nbsp;For cute live support, is it possible for the operators to invite the user to another chat user conversation?&nbsp;lets say Operator 1 is attending user A question and user b question. But both of ...
    Posted to Cute Live Support (Forum) by AYM on August 20, 2009
  • Re: How to create Canned URLs in client console?

    Hi there Eric,&nbsp;Thanks and let me try that. &nbsp;Appreciate your help.&nbsp;&nbsp;Regards,AYM &nbsp;&nbsp;
    Posted to Cute Live Support (Forum) by AYM on August 19, 2009
  • Re: How to create Canned URLs in client console?

    Hi Ken,&nbsp;Thanks so much for the reply.with ''/'' it is working now. &nbsp;Another question for canned images, I realized that images can only upload from online. How about from local drive?Is it possible?&nbsp;Thanks again.&nbsp;Regards,AYM
    Posted to Cute Live Support (Forum) by AYM on August 19, 2009
  • How to create Canned URLs in client console?

    Hi adam &nbsp;We have purchased cute soft live support.I'd like to create canned urls from&nbsp; client where i cannot create them in Tools&gt;organized canned urls. Everytime i create one it keeps saying invalid url though the syntax is correct.&nbsp;any idea on this. &nbsp;Thanks in advanceAYM &nbsp;
    Posted to Cute Live Support (Forum) by AYM on August 19, 2009