That code comes from the the application in the root of the domain and is required and the main app runs fine. I actually got it to work by putting live support in its own website and calling it from support.domain.com instead of in a virtual directory like domain.com/support. However, I ran it once, added 2 operators did a test but the client app ...

   I get the following error when trying to run live support for the first time.     Server Error in '/support' Application. Configuration Error Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify ...