Hi Ken, I figured out what the issue we were having was. When I had created the chat room from the chat admin control panel, I had assigned the admin as the 'moderator' for the room. Apparently assigning that person as the moderator overwrote the functionality of them being an admin. Perhaps this is something the CuteChat programmers could ...

Hi Ken, The url is retaillifechat.com I create an admin by changing a registered user through the Admin Control Panel and clicking on the little person icon under Manage Roles. I don't have direct access to the database. Thanks.

Hi, Currently I'm demoing the Cute Chat software before we purchase and we've created several users as admins (beyond the original). When the additional admins go into the chat room,  they're not able to set User Role as moderator/speaker/etc to any user in the chat room. The only person who can seem to assign Role is the original ...